Job summary
Job post source
This job is directly from 9/11 Memorial & Museum
Job overview
The Senior Applications and Database Analyst at 9/11 Memorial & Museum leads enterprise systems operations focusing on reporting and ticketing applications to support business goals and system improvements.
Responsibilities and impact
The role involves developing and maintaining reports using BI platforms, managing IT enterprise applications and POS systems, supporting production databases, automating tasks, optimizing queries, administering POS systems, collaborating with stakeholders, providing production support, documenting systems, managing vendors, ensuring security compliance, and establishing operational procedures.
Compensation and benefits
The salary range is $100,000 to $110,000 per year. The job description does not specify additional benefits or bonuses.
Experience and skills
Requires a Bachelor's or Master's in CS or IT or equivalent experience, strong SQL skills, experience with MySQL/SQL Server, BI platforms like Pentaho, SSRS, Power BI, knowledge of ticketing systems preferred, familiarity with front-end development and NoSQL is a plus, 3-5 years in enterprise applications preferably in cultural or attraction environments, POS experience advantageous, and strong communication and project management skills.
Work environment and culture
The company values inclusivity, diversity, and supports an organizational culture reflecting the experiences of 9/11 victims and affected communities, with a commitment to reasonable accommodations for disabilities.
Company information
The 9/11 Memorial & Museum is a cultural institution dedicated to commemorating the victims of the 1993 and 2001 terrorist attacks, emphasizing inclusive representation and community impact.
Team overview
The position reports to the VP of Systems Development and Applications within the IT department, indicating a structured team environment focused on systems and applications.
Application process
Applicants must submit a resume and cover letter via email to 911mmitjobs@911memorial.org, including the job title in the subject and the location where the posting was seen; applications without a cover letter will not be considered.
Unique job features
The role includes unique responsibilities such as supporting ticketing and POS systems in a cultural institution, participating in annual fundraising and commemorative events, and working with enterprise systems in a mission-driven environment.
Company overview
The 9/11 Memorial & Museum is dedicated to commemorating the victims of the September 11, 2001, terrorist attacks and the 1993 World Trade Center bombing. Located at the World Trade Center site in New York City, it serves as both a memorial and an educational institution. The museum offers exhibits that include artifacts, personal stories, and multimedia displays to educate visitors about the events and their aftermath. Revenue is generated through ticket sales, donations, and gift shop purchases. The institution plays a crucial role in preserving the history and impact of these tragic events.
How to land this job
Tailor your resume to emphasize your expertise in enterprise applications, database management, and business intelligence tools like SSRS, Power BI, and Pentaho, highlighting your ability to build and customize reports that align with organizational needs.
Showcase your experience with SQL Server, MySQL, and ticketing systems, particularly Gateway Ticketing, as well as your skills in automating manual tasks and optimizing database performance to demonstrate your technical and functional knowledge.
Apply through multiple channels including the 9/11 Memorial & Museum's official careers email, their corporate website if available, and LinkedIn job postings to maximize your application visibility.
Connect with IT department professionals or the Systems Development and Applications division on LinkedIn; initiate conversations with ice breakers such as commenting on recent 9/11 Memorial & Museum IT initiatives or asking about the integration of business intelligence tools in their workflows.
Optimize your resume for ATS by incorporating keywords from the job description such as 'enterprise applications,' 'SSRS,' 'Power BI,' 'Gateway Ticketing,' 'SQL,' and 'database optimization' to increase your chances of passing initial screenings.
Use Jennie Johnson's Power Apply feature to automate and tailor your applications, identify multiple application sources, and find relevant LinkedIn contacts to network with, allowing you to focus your time more effectively on preparing for interviews and other job search activities.
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