Job summary
Job post source
This job is directly from BLUES CITY BREWERY, LLC
Job overview
The Sr. IT Support Specialist role at BLUES CITY BREWERY, LLC involves providing advanced onsite IT support to ensure smooth technology operations across the Memphis facility, impacting multiple departments from operators to executives.
Responsibilities and impact
The specialist will install and maintain hardware and software, provide advanced technical support, collaborate with corporate IT, mentor team members, manage support tickets, document IT activities, communicate system updates, assist with IT projects, and participate in on-call rotations.
Experience and skills
Candidates must have extensive IT support experience, strong troubleshooting skills, CompTIA A+ certification (Network+ preferred), familiarity with IT ticketing and asset management, excellent communication, and the ability to work independently with flexible hours.
Career development
The role supports employee growth through mentoring and collaboration with a larger IT team, indicating opportunities for professional development within the company.
Work environment and culture
The company values safety, quality, communication, growth, and performance, fostering a professional environment with a focus on employee career advancement and teamwork.
Company information
BLUES CITY BREWERY, LLC, operating as City Brewing Company, is North America's largest co-packager of alcoholic beverages with four US locations, emphasizing safety, quality, communication, growth, and performance.
Team overview
The candidate will join the Memphis facility IT team and collaborate with the broader City IT team across four sites, contributing to a supportive and skilled technical support environment.
Job location and travel
The position is based onsite at the Memphis facility with requirements for flexible hours, including evenings, weekends, holidays, and on-call support.
Unique job features
The job offers a unique opportunity to work in a large beverage co-packaging facility with diverse technology systems including manufacturing and office equipment, requiring PPE and adherence to safety protocols.
Company overview
Blues City Brewery, LLC is a contract beverage manufacturing company based in Memphis, Tennessee, specializing in brewing, packaging, and distributing beer and other alcoholic beverages for major brands and private labels. The company operates out of a large-scale facility that was formerly a Coors brewery, leveraging its extensive production capacity and advanced equipment to serve clients across the United States. Blues City Brewery generates revenue by providing turnkey production solutions, including brewing, canning, bottling, and logistics services, to both established beverage companies and emerging brands. Notably, the facility has a rich history in the American brewing industry and is recognized for its flexibility in handling a wide variety of beverage types and packaging formats. Candidates should be aware that the company is known for its operational efficiency, adaptability, and significant role as a contract manufacturer in the beverage sector.
How to land this job
Position your resume to highlight your extensive experience in IT support, focusing on hardware, software, and network troubleshooting, as well as your ability to manage complex technical issues efficiently.
Emphasize certifications like CompTIA A+ and, if applicable, Network+, along with your proficiency in IT ticketing systems, documentation, and asset management to align with the job's technical requirements.
Apply through multiple channels including BLUES CITY BREWERY, LLC’s corporate careers page and LinkedIn to maximize your chances of being noticed for the Senior IT Support Specialist role.
Connect with IT team members or hiring managers at BLUES CITY BREWERY, LLC on LinkedIn; open conversations by referencing their facility’s growth or asking about the challenges of supporting multiple departments across sites.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT support,' 'hardware troubleshooting,' 'CompTIA A+,' 'ticketing system,' and 'technical support' to ensure your resume passes initial automated screenings.
Jennie Johnson’s Power Apply feature can automate your tailored applications, identify multiple application platforms, and find LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and skill enhancement.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.