Job summary
Job post source
This job is directly from CDK Global
Job overview
The Sr Director, Head of UX at CDK Global leads the UX team to design and optimize user interfaces across the product portfolio, focusing on integrating AI to enhance user experience and streamline workflows.
Responsibilities and impact
The role involves developing UX strategy with a product management perspective, leading AI integration in UX, managing and mentoring the UX team, overseeing user research, collaborating cross-functionally with product and engineering teams, measuring UX success through KPIs, and ensuring inclusive design and continuous improvement.
Compensation and benefits
The salary range is $230,000 - $270,000 with additional benefits including medical, dental, vision, PTO, 401K matching, tuition reimbursement, and potential annual performance bonuses.
Experience and skills
Candidates need 12-15 years of experience with a strong background in product management evolving into UX leadership, 8-10 years managerial experience, proficiency in UX design tools, understanding of AI/ML in UX, strong leadership, and excellent communication skills; advanced degrees and certifications are preferred.
Career development
Opportunities include leading enterprise-wide UX initiatives, developing AI-UX capabilities, and driving digital transformation within a large software company.
Work environment and culture
CDK Global values inclusion, diversity, innovation, and collaboration, fostering a creative and supportive work environment focused on excellence and continuous improvement.
Company information
CDK Global provides cloud-based SaaS solutions for automotive dealerships and OEMs, enabling end-to-end business operations management with a focus on improving dealer performance through technology.
Team overview
The candidate will lead a team of UX designers, researchers, and professionals, managing MSP team members and fostering a culture of innovation and accountability.
Unique job features
This role uniquely combines product management and UX leadership with a strong emphasis on AI integration to create intelligent, streamlined user experiences across a complex enterprise software portfolio.
Company overview
CDK Global is a leading provider of integrated technology solutions to the automotive retail industry. They offer software and digital marketing solutions that help automotive dealerships manage their operations, including sales, inventory, and customer relationships. CDK Global generates revenue through subscription-based services and software sales. Founded in 1972 as a division of Automatic Data Processing (ADP), it became an independent company in 2014. The company is known for its innovation in dealership management systems and has a significant presence in North America and international markets.
How to land this job
Position your resume to highlight your dual expertise in product management and UX leadership, emphasizing your ability to develop enterprise-wide UX strategies that integrate AI capabilities for workflow optimization and intelligent insights.
Focus on showcasing your leadership skills in managing and mentoring UX teams, your experience collaborating cross-functionally with product, engineering, and AI/ML teams, and your success in driving user-centered design and AI-enhanced user experiences.
Apply through multiple channels including CDK Global's corporate careers site and LinkedIn to maximize your visibility and application reach for the Sr Director, Head of UX role.
Connect on LinkedIn with current UX leaders and product managers at CDK Global; use ice breakers such as commenting on recent AI-driven product innovations at CDK or asking about their approach to integrating AI into UX workflows to start meaningful conversations.
Optimize your resume for ATS by incorporating key phrases from the job description such as 'enterprise-wide UX strategy,' 'AI integration in user experience,' 'product management,' 'workflow optimization,' and 'cross-functional collaboration' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored resume customization, multi-channel applications, and LinkedIn networking outreach, freeing you to focus more effectively on interview preparation and strategic networking.
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