Job summary
Job post source
This job is directly from Daimler Truck North America
Job overview
The Customer Service Technician at Daimler Truck North America is responsible for diagnosing and repairing Freightliner Custom Chassis products, contributing to the company's commitment to quality and innovation in commercial vehicle service.
Responsibilities and impact
The technician will diagnose and repair diesel, gasoline, and alternative fuel systems, steering and axle alignment, HVAC, electrical, hydraulic, pneumatic, cooling, and brake systems, communicate with customers and peers, and assist in problem resolution.
Compensation and benefits
The position offers a starting salary of $24.25/hr up to $36.75/hr with an additional $2.00 shift differential for off-shifts, plus benefits including 401k with company match, full health coverage options, paid vacation and sick leave, holidays, wellness programs, employee assistance, and tuition assistance.
Experience and skills
Candidates should have the ability to read blueprints and schematics, furnish their own tools, communicate effectively, and preferably have a high school diploma or equivalent; an associate's degree and 3-5 years of commercial vehicle repair experience are preferred.
Work environment and culture
The company values passion, respect, integrity, and discipline, promoting a supportive and inclusive environment with a focus on innovation and sustainability.
Company information
Daimler Truck North America is a leader in commercial vehicle manufacturing, known for brands like Freightliner Trucks and Thomas Built Buses, focusing on sustainability and future driving technologies.
Job location and travel
The job is located onsite at Thomas Built Bus in High Point, NC, with some occasional travel required and no relocation assistance provided.
Application process
Applicants must submit a resume, pass a pre-employment drug screen and criminal background check, be legally authorized to work in the US, and obtain a CDL within six months of employment.
Unique job features
The role involves working with cutting-edge technologies in electric, hydrogen, and autonomous vehicles, emphasizing sustainability and innovation in the commercial vehicle industry.
Company overview
Daimler Truck North America is a leading manufacturer of commercial vehicles, including trucks and buses, under brands like Freightliner, Western Star, and Thomas Built Buses. The company generates revenue through the sale of these vehicles, as well as aftermarket services and parts. Founded as a division of Daimler AG, it has a rich history of innovation in the automotive industry, including advancements in electric and autonomous vehicle technologies. Daimler Truck North America is committed to sustainability and aims to lead the transition to zero-emission commercial transportation.
How to land this job
Tailor your resume to highlight your experience with diagnosing and repairing diesel, gasoline, and alternative fuel systems, including electric vehicles, CNG, and propane, as emphasized in the job description.
Emphasize your ability to read and interpret blueprints, assembly drawings, and schematics, along with your communication skills for collaborating with customers and cross-department teams.
Apply through multiple channels such as Daimler Truck North America's official career site, LinkedIn, and other job boards where this position is posted to maximize your application reach.
Connect with current employees in the Freightliner Custom Chassis or Thomas Built Bus divisions on LinkedIn; ice breakers can include asking about their experience working with alternative fuel systems or commenting on recent company sustainability initiatives.
Optimize your resume for ATS by incorporating keywords from the job description like 'diagnose and repair,' 'alternative fuel systems,' 'blueprints,' 'HVAC,' 'hydraulic systems,' and 'customer communication' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify LinkedIn contacts to network with, allowing you to focus more time on preparing for interviews and skill development.
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