Job summary
Job post source
This job is directly from JDA TSG
Job overview
The Tax Expert (Seasonal) role involves providing tax preparation and customer support services remotely, primarily from mid-January through April 16, 2025, with a focus on delivering excellent customer experiences.
Responsibilities and impact
Daily responsibilities include assisting customers with tax returns via video, phone, and chat, resolving issues, and documenting interactions to ensure high customer satisfaction.
Compensation and benefits
The position offers $32 per hour with flexible scheduling, 401K with a match, and potential for bonuses, averaging 20-30 hours per week.
Experience and skills
Candidates must have an active EA, CPA, or attorney license, a PTIN, and at least 2 years of professional tax preparation experience using tax software.
Career development
There are opportunities for employment growth within JDA TSG, supported by comprehensive training and management guidance.
Work environment and culture
JDA TSG promotes a dynamic and forward-facing approach to business, valuing diversity and equal opportunity in the workplace.
Company information
Founded in 2011, JDA TSG focuses on business process improvement and outsourced managed services, leveraging technology and talent solutions to solve client challenges.
Team overview
The team consists of seasonal tax professionals working remotely, collaborating to provide customer support and tax preparation services.
Job location and travel
The position is fully remote, allowing for flexible work hours from home across the U.S.
Application process
Interested candidates should apply now, providing necessary documentation and indicating availability to work during the tax season.
Unique job features
The role offers flexible scheduling, comprehensive training, and the provision of equipment like a laptop for the duration of employment.
Company overview
JDA TSG is a professional services firm specializing in providing strategic advisory, consulting, and managed services to a diverse range of industries, including technology, healthcare, and financial services. They generate revenue through customized solutions that enhance operational efficiency, drive innovation, and support digital transformation initiatives for their clients. Founded in 2011, JDA TSG has built a reputation for delivering high-impact results by leveraging deep industry expertise and a client-centric approach. Their commitment to excellence and continuous improvement has positioned them as a trusted partner for organizations seeking to navigate complex business challenges.
How to land this job
Position your resume to showcase your credentials as an Enrolled Agent, CPA, or practicing attorney, emphasizing your professional tax preparation experience and customer support skills.
Highlight your familiarity with professional tax software and technical skills, as well as your ability to navigate complex tax questions and provide excellent customer service.
Apply through multiple channels, including JDA TSG's corporate site and LinkedIn, to maximize your chances of being noticed for the Tax Expert position.
Connect with professionals in the Tax Services Group at JDA TSG on LinkedIn to ask about the role and the team culture; potential ice breakers could include discussing recent tax legislation or asking for tips on succeeding in a seasonal role.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'tax preparation', 'customer support', and 'professional tax software', ensuring it passes through initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your application is tailored and submitted efficiently.
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