Job summary
Job post source
This job is directly from Salary.com
Job overview
The Professional Services Consultant at Salary.com plays a crucial role in providing compensation-related solutions and ensuring customer success through product implementations and ongoing support.
Responsibilities and impact
Daily responsibilities include onboarding new customers, maintaining client relationships, providing product support, documenting processes, facilitating meetings, and diagnosing technical issues to ensure client satisfaction.
Compensation and benefits
The salary range is $65,000 to $78,000, with additional quarterly bonus potential and a robust benefits package including medical, dental, vision, and a 401K with a 6% company match.
Experience and skills
Candidates should have a Bachelor's degree, 1-2 years in a customer-facing consultative role, strong communication skills, and an understanding of relational databases; experience as a Compensation Analyst is a plus.
Career development
The role offers career pathing and growth opportunities within the company.
Work environment and culture
Salary.com promotes a culture of collaboration and innovation, with company celebrations and generous paid time off.
Company information
Salary.com has been a leader in compensation data and software for over 23 years, serving over 8,000 customers and millions of consumers with innovative solutions.
Team overview
The Professional Services team is dynamic and focused on customer success, collaborating closely with clients and internal teams.
Job location and travel
The position is hybrid, based in Waltham, MA, with a Monday to Friday full-time schedule.
Application process
Interested candidates should apply directly through Salary.com to explore opportunities.
Unique job features
The role distinguishes itself with a consultative approach to compensation management and the opportunity to work with innovative software platforms.
Company overview
Salary.com is a leading provider of compensation data, software, and analytics, helping organizations manage and optimize their compensation strategies. Founded in 1999, the company offers a comprehensive suite of tools and services that enable businesses to make informed decisions about employee pay and benefits. They generate revenue through subscriptions to their cloud-based compensation management platform, which provides access to extensive salary data and analytics. Salary.com is known for its innovation in the HR technology space and has played a significant role in shaping how companies approach compensation management.
How to land this job
Position your resume to showcase your experience in compensation management, customer service, and consultative roles, as these are pivotal for the Professional Services Consultant position at Salary.com.
Highlight your project management skills and proficiency in Microsoft Excel, particularly in managing large data sets, as these are crucial for success in this role.
Apply through multiple channels including Salary.com's corporate website and LinkedIn to enhance your visibility and increase your chances of landing an interview.
Connect with professionals in the Professional Services team at Salary.com on LinkedIn to learn more about the role and the company culture; consider ice breakers like asking about their experience with the CompAnalyst software or recent projects they've worked on.
Ensure your resume is optimized for ATS by including relevant keywords from the job description, such as 'compensation management,' 'customer service,' and 'project management' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can simplify your application process by ensuring your resume is tailored, identifying the best channels for application, and suggesting relevant LinkedIn connections to network with, allowing you to focus on other aspects of your job search.
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