Job summary
Job post source
This job is directly from PJ Morgan Real Estate
Job overview
The Client Support Specialist at PJ Morgan Real Estate plays a key role in managing tenant and homeowner communications, supporting account inquiries, and ensuring smooth operations within property management.
Responsibilities and impact
The role involves handling high volumes of tenant and HOA communications via phone, email, and text, addressing questions about rent and dues, tracking architectural change requests, monitoring violations, assisting with dues collection, responding to lease and vendor coordination issues, maintaining records, and collaborating across departments.
Compensation and benefits
The position offers $16-$18 per hour based on experience, with a full-time Monday-Friday schedule from 8am to 5pm. Specific benefits beyond pay are not detailed.
Experience and skills
Candidates should have excellent interpersonal and communication skills, a positive customer service attitude, confidentiality and professionalism, a valid driver's license and reliable vehicle, organizational and multitasking abilities, problem-solving skills, motivation for continuous learning, and familiarity with Microsoft 365.
Work environment and culture
PJ Morgan Real Estate values optimism, humility, lifelong relationships, community enrichment, and a family-like business approach, fostering a collaborative and transparent work environment.
Company information
PJ Morgan Real Estate is a rapidly growing full-service real estate firm offering commercial and residential property management, association management, sales, leasing, and business sales, committed to impactful community service.
Unique job features
This role is high-visibility, working directly with executive leadership and offers autonomy to lead accounting processes and contribute to organizational growth.
Company overview
PJ Morgan Real Estate is a full-service real estate company based in Omaha, Nebraska, specializing in residential and commercial property sales, leasing, and property management. Founded in 1976, the company has built a reputation for its deep local expertise and personalized client services, catering to buyers, sellers, tenants, and investors. It generates revenue through commissions on property sales, leasing fees, and property management contracts. Known for its community involvement and innovative approach, PJ Morgan Real Estate emphasizes fostering long-term relationships and delivering tailored solutions to meet diverse real estate needs.
How to land this job
Tailor your resume for the Client Support Specialist role at PJ Morgan Real Estate by emphasizing your strong interpersonal skills, customer service experience, and ability to handle high volumes of communication via phone, email, and text.
Highlight your organizational abilities, proficiency with Microsoft 365, and experience managing sensitive information with confidentiality and professionalism, as these are key for supporting tenants, homeowners, and internal teams.
Apply through multiple channels including PJ Morgan Real Estate’s official corporate website and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect on LinkedIn with employees in the Property Management or Client Support divisions at PJ Morgan Real Estate, using ice breakers like commenting on their recent company initiatives, expressing admiration for their community impact, or asking about their experience working with the client support team.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'tenant support,' 'HOA communications,' 'Microsoft 365,' 'organizational skills,' and 'confidentiality' to ensure your application passes initial screenings.
Utilize Jennie Johnson’s Power Apply feature to automate tailoring your resume, identify multiple application portals, and find relevant LinkedIn connections, freeing up your time to prepare for interviews and deepen your industry knowledge.
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