Job summary
Job post source
This job is directly from Pixel Technologies
Job overview
The Audio Visual Service & Support Specialist at Pixel Technologies is responsible for maintaining and troubleshooting AV equipment across various environments to ensure continuous system functionality and customer satisfaction.
Responsibilities and impact
The specialist will lead service calls, set up and operate AV equipment, perform maintenance and upgrades, troubleshoot issues onsite and remotely, provide technical support, document service activities, and communicate effectively with clients including C-Level executives.
Experience and skills
Requires 5+ years in AV integration, knowledge of Crestron, AMX, Extron, Biamp, QSC hardware/software, networking fundamentals, minor programming skills, and certifications such as AVIXA CTS, Dante Level II, and OSHA 10; a high school diploma or equivalent is required.
Work environment and culture
The role involves working in diverse physical environments with safety equipment and requires strong customer focus, teamwork, adaptability, and communication skills.
Job location and travel
The position requires nationwide travel and work in various settings including government, corporate, educational, and healthcare facilities.
Application process
Candidates must complete a selection assessment and pre-employment drug screen as part of the hiring process.
Unique job features
The job offers opportunities to work with advanced AV technologies and systems, requiring certifications and ongoing training within six months of employment.
Company overview
Pixel Technologies is a cutting-edge company specializing in the development and production of innovative digital imaging solutions. They generate revenue through the sale of high-quality cameras, imaging software, and related services, catering to both consumer and professional markets. Founded in the early 2000s, Pixel Technologies has established itself as a leader in the imaging industry, known for its commitment to technological advancement and customer satisfaction. The company has a strong focus on research and development, continually pushing the boundaries of what's possible in digital imaging. This dedication to innovation has allowed Pixel Technologies to maintain a competitive edge in a rapidly evolving market.
How to land this job
Tailor your resume to highlight your expertise in audio/visual equipment repair, maintenance, and troubleshooting, emphasizing experience with Crestron, AMX, Extron, Shure, Biamp, and QSC hardware and software.
Showcase your ability to work independently on service calls and your communication skills with both internal teams and external customers, including C-Level executives.
Apply through Pixel Technologies' corporate career portal and LinkedIn to ensure your application is seen by multiple recruiters and hiring managers.
Connect on LinkedIn with current Pixel Technologies AV specialists or service team members, opening conversations by referencing recent company projects or asking about their experience with specific AV systems like Biamp Tesira or Crestron Toolbox.
Optimize your resume for ATS by including keywords from the job description such as 'AV troubleshooting,' 'Dante Level II,' 'network fundamentals,' 'ticketing systems,' and specific certifications like 'AVIXA CTS' and 'Extron Certified AV Associate.'
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