Job summary
Job post source
This job is directly from Hilton
Job overview
The Senior Associate GDCM Deployment PEP at Hilton supports the deployment of Hilton's new PMS system, playing a key role in technology implementation within the hospitality industry.
Responsibilities and impact
The role involves troubleshooting technical issues, providing remote and onsite training, configuring system databases, setting up hardware and interfaces, migrating data to the new PMS, onboarding new associates, collaborating with support teams, and managing projects during absence of project managers.
Compensation and benefits
The annual salary range is $65,000-$95,000 based on experience and location, with eligibility for Hilton's Annual Incentive Bonus Plan. Benefits include medical, dental, vision, life insurance, disability coverage, employee stock purchase plan, 401(k), paid time off, parental leave, mental health resources, travel discounts, and various employee assistance programs.
Experience and skills
Minimum qualifications include three years of professional technology experience, two years using property or sales systems, understanding of Hilton's PMS and interfaces, and willingness to travel up to 80%. Preferred qualifications include a bachelor's degree or equivalent experience, five or more years in technology, systems installation experience, knowledge of POS systems, networking, Linux, SQL, JSON, and bilingual skills.
Career development
Hilton offers leadership development opportunities and programs at every career stage, supporting personal and professional growth within the company.
Work environment and culture
Hilton promotes a diverse and inclusive environment with a strong focus on mental and physical wellbeing, recognized as a top workplace with an award-winning culture.
Company information
Hilton is a leading global hospitality company with over 100 years of history, known for its diverse portfolio of brands and commitment to hospitality excellence, welcoming over 3 billion guests worldwide.
Team overview
The candidate will join the Global Deployment & Change Management team, working under the Manager, Property Engagement Platform, collaborating closely with internal and external teams to support system deployment and operations.
Job location and travel
The position is virtual/remote with work locations including Hilton System Solutions in Dallas, requiring up to 80% travel.
Unique job features
This role is distinguished by its involvement in deploying a cutting-edge PMS system within a global hospitality leader, offering extensive travel and opportunities to lead projects in the absence of project managers.
Company overview
Hilton is a global hospitality company known for its extensive portfolio of hotels and resorts, including brands like Hilton Hotels & Resorts, Waldorf Astoria, and DoubleTree. They generate revenue through room bookings, franchise fees, and management services. Founded by Conrad Hilton in 1919, the company has a rich history of innovation in the hospitality industry, including the introduction of the first airport hotel and the first hotel to offer televisions in guest rooms.
How to land this job
Tailor your resume to emphasize your technical expertise in system deployment, troubleshooting, and training, specifically highlighting experience with PMS systems and data migration, as Hilton seeks a Senior Associate skilled in deploying their Property Engagement Platform (PEP).
Showcase your ability to collaborate across teams and manage multiple project stages, including configuration, communication, and testing, as these are key responsibilities in this role.
Apply through Hilton's corporate careers site and also submit your application via LinkedIn and other job boards where Hilton posts, to maximize your chances of being noticed by different hiring channels.
Connect with current Hilton employees in the Technology Operations or Global Deployment & Change Management teams on LinkedIn; open conversations with ice breakers like asking about their experience with the PEP deployment or how Hilton supports remote team members.
Optimize your resume for ATS by incorporating keywords from the job description such as 'PMS system deployment,' 'data migration,' 'troubleshooting,' 'system interfaces,' and 'project management,' ensuring your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant Hilton contacts for networking, allowing you to focus your energy on interview preparation and skill development.
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