Job summary
Job post source
This job is directly from City of Edinburg
Job overview
The Communications Operator role at City of Edinburg involves handling emergency and non-emergency calls, dispatching law enforcement and fire personnel, and supporting the Police Department's communication functions to ensure public safety.
Responsibilities and impact
The operator processes calls, coordinates emergency responses via two-way radio, enters data into national databases, communicates with emergency personnel, and provides customer service and support within the department.
Compensation and benefits
The position offers competitive pay at $18.40/hr, paid holidays, PTO, life and ADD insurance, a retirement plan with city matching, fully paid medical and dental insurance, workers compensation, FMLA, an employee assistance program, a healthy lifestyle program, and fitness center access.
Experience and skills
Candidates need one year of experience in information transmission via phone or computer, a high school diploma or equivalent, must pass a state telecommunications course and obtain a TCOLE license within one year, and bilingual English/Spanish is preferred.
Work environment and culture
The city values employee dedication, offers competitive compensation and benefits, and fosters a supportive environment focused on health and productivity.
Company information
City of Edinburg is a rapidly growing city in Texas recognized nationally for its community excellence, with strong entertainment, cultural, recreational, and educational amenities.
Job location and travel
The job is located in Edinburg, TX, with a focus on working within the Police Department's communication center.
Application process
Applicants must apply via a mobile-friendly application, undergo a background check, and pass a pre-employment drug test administered by the city.
Unique job features
The role involves working in a fast-paced emergency communication environment with opportunities to assist multiple divisions and handle diverse challenges.
Company overview
The City of Edinburg, located in the Rio Grande Valley of Texas, serves as the county seat of Hidalgo County and is known for its vibrant community and economic growth. The city operates various municipal services, including public safety, parks and recreation, and public works, generating revenue through property taxes, sales taxes, and service fees. Established in 1908, Edinburg has a rich history marked by its development from an agricultural hub to a thriving urban center, bolstered by institutions like the University of Texas Rio Grande Valley.
How to land this job
Tailor your resume to emphasize experience in handling communications, emergency dispatch, and multitasking under pressure, as these are key responsibilities for the Communications Operator role at City Of Edinburg.
Highlight your proficiency with communication systems, data entry accuracy, and ability to coordinate responses for law enforcement and fire departments, aligning with the job's core duties.
Apply through multiple platforms including the City Of Edinburg's official website and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current Communications Operators or staff in the Police Department at City Of Edinburg on LinkedIn; start conversations by complimenting their dedication to public safety or asking about their experience working in a fast-paced dispatch environment.
Optimize your resume for ATS by including keywords such as 'emergency dispatch,' 'TCOLE License,' 'bilingual communication,' 'data entry,' and 'customer service' to ensure it passes automated screening.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, giving you more time to prepare for interviews and other job search activities.
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