Job summary
Job post source
This job is directly from AireSpring
Job overview
The Manager, Information Technology (IT) at AireSpring leads IT operations in a telecommunications environment, ensuring system performance and security for a global workforce.
Responsibilities and impact
The role involves managing IT helpdesk support, overseeing enterprise IT infrastructure and cloud services, ensuring cybersecurity compliance, supporting telecom IT systems, and leading the IT team and vendor relationships.
Compensation and benefits
The position offers a comprehensive benefits package including 401(k) retirement plan, health, dental, and vision insurance, cell phone discounts, and gym membership discounts.
Experience and skills
Requires a bachelor's degree in IT or related field, 8+ years in IT operations with 3+ years in management, expertise in Windows/Linux servers, cloud platforms, networking, helpdesk tools, and preferred telecom or MSP experience.
Work environment and culture
AireSpring values integrity, reliability, and customer service excellence in a dynamic, high-growth, and technical environment.
Company information
AireSpring is a family-owned cloud communications and managed services provider founded in 2001, serving over 22,000 enterprise locations globally with award-winning service.
Team overview
The candidate will lead a high-performing IT support and infrastructure team, managing technical staff and vendor partnerships.
Unique job features
This role uniquely combines IT infrastructure management with telecom operations support in a fast-paced, globally distributed company.
Company overview
AireSpring is a leading managed services provider specializing in cloud communications and connectivity solutions. They generate revenue by offering a range of services including unified communications, managed connectivity, and network security to businesses of all sizes. Founded in 2001, AireSpring has grown significantly, earning numerous industry awards for innovation and customer service. Their comprehensive solutions help businesses streamline operations and enhance productivity through reliable, scalable technology.
How to land this job
Tailor your resume to highlight leadership in IT operations within telecommunications, emphasizing hands-on management of hybrid cloud and on-prem infrastructure, network security, and helpdesk teams as described in the AireSpring job posting.
Focus on showcasing skills with Windows/Linux servers, virtualization (VMware/Hyper-V), Active Directory, Microsoft 365/Azure AD, firewalls, SD-WAN, and cloud platforms (AWS, Azure), plus your experience with ITIL processes and compliance frameworks like NIST or ISO 27001.
Apply through multiple channels including AireSpring's official corporate career page, LinkedIn job postings, and reputable job boards to maximize visibility and application success.
Connect on LinkedIn with AireSpring’s IT leadership or telecom operations team members; use ice breakers like commenting on AireSpring’s recent awards in SD-WAN and UCaaS or asking about their approach to managing global IT support in telecom.
Optimize your resume for ATS by incorporating exact keywords from the job description such as 'ITIL-based processes,' 'telecom IT environment,' 'VMware ESXi,' 'network security,' and 'endpoint protection' to ensure your resume passes automated screening.
Leverage Jennie Johnson's Power Apply feature to automate tailoring your resume, identify all active application portals, and find relevant AireSpring contacts on LinkedIn, allowing you to focus on preparing for interviews and networking effectively.
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