Job summary
Job post source
This job is directly from SMS Infocomm
Job overview
The Tech-L2-CU3D00-Depot Dept. III position is a Computer Technician role responsible for diagnosing and repairing various computer devices, impacting the company's operational efficiency.
Responsibilities and impact
The technician will diagnose and repair laptops and other computer hardware, troubleshoot software and hardware issues, perform component replacements, meet daily productivity metrics, maintain warehouse organization, and support a positive and safe work environment.
Experience and skills
Candidates should have 2-3 years of repair experience, be working towards A+ certification, have knowledge of multiple OEMs and models like Dell, HP, Apple, and possess basic computer skills including Microsoft Office.
Work environment and culture
The company promotes a positive, inclusive culture focused on teamwork, safety, and well-being in a warehouse environment with varying temperature and noise levels.
Company information
SMS InfoComm Corporation is an equal opportunity employer valuing diversity and inclusion as foundational to its culture.
Job location and travel
The job is located in a warehouse environment with exposure to moderate to high noise, temperature variations, and physical activity including lifting up to 25 pounds.
Unique job features
The role requires meeting specific KPI standards within 90 days and involves hands-on repair work in a production environment with a focus on efficiency and quality.
Company overview
SMS InfoComm Corporation is a leading provider of IT asset disposition (ITAD) and reverse logistics services. They specialize in the refurbishment, recycling, and resale of electronic devices, helping companies manage their end-of-life IT assets sustainably. The company generates revenue through the resale of refurbished electronics, recycling of materials, and offering logistics services to businesses. Founded in 2007, SMS InfoComm has established itself as a key player in the electronics recycling industry, partnering with major tech companies to promote environmental sustainability and data security.
How to land this job
Tailor your resume to emphasize hands-on experience diagnosing and repairing laptops, desktops, tablets, and all-in-ones, highlighting familiarity with brands like Dell, HP, Toshiba, Apple, and Acer.
Showcase your ability to troubleshoot both hardware and software issues, your skill in component replacement such as LCD and HDD, and your progress toward or completion of A+ certification or technical schooling.
Apply through multiple platforms including SMS Infocomm's official career page and LinkedIn to maximize your chances of being noticed for the Tech-L2-CU3D00-Depot Dept. III position.
Connect with current SMS Infocomm employees in the technical or repair divisions on LinkedIn; use ice breakers like asking about their experience with specific OEMs or how they maintain productivity in a fast-paced repair environment.
Optimize your resume for ATS by incorporating keywords from the job description such as 'computer diagnostics,' 'hardware repair,' 'KPI metrics,' 'component replacement,' and specific brand names to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailoring your resume, submitting applications across multiple sites, and identifying LinkedIn contacts to network with, allowing you to focus on preparing for interviews and skill development.
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