Pastoral Care Team Supervisor - Overnight Shift (Remote)
REMOTEPosted a month ago
Job summary
Job post source
This job is directly from Educational Media Foundation K-LOVE & Air1 Media Networks
Job overview
The Pastoral Care Team Supervisor - Overnight Shift leads and supports the Pastoral Care Team remotely, ensuring compassionate and efficient service to callers while fostering team growth and spiritual health.
Responsibilities and impact
The supervisor manages daily team operations, schedules, performance, hiring, training, and special projects, while also responding to listener prayer needs and maintaining confidentiality.
Compensation and benefits
The position offers industry-leading medical, dental, vision coverage, short/long term disability, life insurance, a robust 401K with company match, parental leave, generous PTO, holiday and sick pay, and access to unique company cultural events and leadership development programs.
Experience and skills
Candidates need at least two years of hands-on ministry experience and customer service experience, preferably with leadership; proficiency in Microsoft Office and other software; strong communication, interpersonal, and detail-oriented skills; and a commitment to the company's mission and values.
Career development
Opportunities include leadership and career development programs, free access to LinkedIn Learning, and training to deepen biblical understanding, media/business acumen, and leadership skills.
Work environment and culture
The company promotes a diverse, inclusive, and faith-driven work environment with a unique culture offering access to concerts, media events, and a mission-centered atmosphere.
Company information
Educational Media Foundation is a nonprofit media company operating the largest Christian music radio networks in the U.S., with extensive broadcast reach and a mission to draw people closer to Christ.
Team overview
The candidate will join the Pastoral Care Team, working closely with the Care Team Manager and other departments, fostering a collaborative and supportive team environment.
Job location and travel
This is a full-time remote position for Tennessee residents with occasional travel to Franklin, TN for training and events, working overnight shifts Monday to Friday 10:00pm to 6:30am.
Unique job features
The role uniquely combines overnight remote work with ministry leadership, emphasizing spiritual care, operational efficiency, and team development within a faith-based organization.
Company overview
Educational Media Foundation (EMF) operates K-LOVE and Air1, two of the largest contemporary Christian music radio networks in the United States. They generate revenue through listener donations, corporate sponsorships, and fundraising events. Founded in 1982, EMF has grown significantly, acquiring numerous radio stations to expand its reach. K-LOVE focuses on positive and encouraging music, while Air1 offers a worship-centric playlist. Understanding their mission to inspire and encourage through music is crucial for any candidate.
How to land this job
Position your resume to highlight leadership in ministry and customer service environments, emphasizing your ability to manage and mentor teams in a compassionate, faith-driven context aligned with EMF’s mission.
Focus on showcasing skills in operational efficiency, team scheduling, performance management, and conflict resolution, as well as your hands-on experience with pastoral care or similar supportive roles.
Apply through multiple channels including the Educational Media Foundation corporate careers page and LinkedIn to maximize your application reach and visibility for this remote overnight leadership role.
Connect on LinkedIn with current Pastoral Care Team members or leadership at EMF, using ice breakers like asking about their experience balancing ministry and operational goals or inquiring about the team culture during overnight shifts.
Optimize your resume for ATS by incorporating keywords from the job description such as 'pastoral care,' 'team supervision,' 'performance management,' 'customer service,' and 'ministry leadership' to ensure your resume passes initial automated screenings.
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