Job summary
Job post source
This job is directly from OVATION Workplace Services
Job overview
The Desktop Analyst role at OVATION Workplace Services involves maintaining and supporting desktop hardware and software to ensure smooth IT operations across all divisions in California.
Responsibilities and impact
The candidate will perform hardware support, software deployment and testing, resolve complex desktop and network issues, provide second-level technical support, conduct user training, maintain inventories, install applications, troubleshoot issues, support remote users, and provide monthly performance metrics.
Job location and travel
The job supports all divisions located in California, indicating a regional focus within the state.
Company overview
OVATION Workplace Services is a company that specializes in providing comprehensive workplace management solutions, focusing on enhancing the efficiency and productivity of corporate environments. They generate revenue by offering a range of services, including facilities management, technology support, and employee experience optimization, tailored to meet the specific needs of their clients. The company has a history of innovation in workplace services, adapting to the evolving demands of modern businesses and leveraging technology to improve service delivery. Candidates should be aware of OVATION's commitment to sustainability and its reputation for delivering high-quality, customer-centric solutions.
How to land this job
Tailor your resume to highlight your experience in desktop hardware and software maintenance, emphasizing your skills in troubleshooting and resolving complex desktop and network issues as outlined in the job description.
Showcase your ability to provide second-level technical support, conduct user training, and manage desktop software deployment and testing, as these are key responsibilities at OVATION Workplace Services.
Apply through multiple platforms including OVATION Workplace Services' corporate career site and LinkedIn to maximize your application visibility for the Desktop Analyst role.
Connect on LinkedIn with current employees in the desktop support or IT divisions at OVATION Workplace Services; start conversations with ice breakers like asking about their experience with remote desktop management tools or recent desktop service projects.
Optimize your resume for ATS by incorporating keywords from the job description such as 'desktop hardware support,' 'software deployment,' 'technical support,' 'troubleshooting,' and 'remote desktop management' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with the right keywords, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and other job search activities.
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