Job summary
Job post source
This job is directly from DYNEX Technologies
Job overview
The Field Service Engineer role at DYNEX Technologies involves providing high-level technical service and support to clients, ensuring the functionality of Dynex products to improve health outcomes.
Responsibilities and impact
Daily responsibilities include testing, diagnosing, and repairing Dynex products, communicating effectively with customers, and maintaining thorough documentation of services provided.
Compensation and benefits
The position offers a salary range of $75,000 to $100,000 annually, along with benefits such as medical, dental, life and disability insurance, 401(k), and educational assistance.
Experience and skills
Candidates should have an AS degree in electronic technology or equivalent, with 3 to 5 years of relevant experience, and proficiency in CRM/service software and Microsoft Office applications.
Work environment and culture
DYNEX Technologies promotes a culture of innovation and teamwork, providing a supportive work environment with flexible schedules.
Company information
Founded 70 years ago, DYNEX Technologies specializes in designing and manufacturing automated ELISA microplate workstations and laboratory instruments, focusing on innovation and health improvement.
Job location and travel
The job requires considerable travel (60-99%) across the Midwest, with a mix of field and office/laboratory work environments.
Company overview
Dynex Technologies is a prominent company specializing in the design and manufacture of advanced automated laboratory instruments and solutions, primarily focusing on microplate processing systems. They generate revenue by providing cutting-edge diagnostic equipment and support services to clinical laboratories, research institutions, and industrial sectors worldwide. Established in 1952, Dynex has a rich history of innovation in laboratory automation, consistently enhancing laboratory efficiency and accuracy. Their commitment to quality and technological advancement has positioned them as a leader in the diagnostic instrumentation industry.
How to land this job
Tailor your resume to highlight your technical expertise in servicing electronic equipment, emphasizing your experience with troubleshooting, diagnostics, and repairs, as these are crucial for the Field Service Engineer role at DYNEX Technologies.
Showcase your strong communication skills and customer service experience, as effectively interacting with clients and ensuring their satisfaction is a key part of the job.
Apply through multiple channels including DYNEX Technologies' corporate site and LinkedIn to maximize your chances of being noticed for this position.
Connect with professionals in the service engineering division at DYNEX Technologies on LinkedIn to gain insights about the role and the company culture; potential ice breakers could include asking about their experience with Dynex products or discussing recent innovations in the field.
Optimize your resume for ATS by incorporating specific keywords from the job description such as 'technical service,' 'diagnosing,' 'repair,' and 'customer communication' to enhance your chances of passing initial screenings.
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