Job summary
Job post source
This job is directly from Wheels, LLC
Job overview
The Automotive Service Advisor at Wheels, LLC manages maintenance repairs for clients, ensuring cost-effective and proper repair procedures while adhering to client-specific instructions and approval parameters.
Responsibilities and impact
The Service Advisor authorizes mechanical repairs, negotiates repair costs, manages client authorization limits, follows up on vehicle status, resolves vendor discrepancies, documents transactions, and meets performance metrics to support client and company goals.
Compensation and benefits
The position offers a salary range of $39,600 to $55,400 with eligibility for an annual incentive plan based on company and individual performance, along with a robust benefits package for employees and their families.
Experience and skills
Candidates should have 1-2 years of automotive experience or equivalent technical education, ASE certifications (C1 and one of A4, A5, A6, or A7 within 12 months), a high school diploma or equivalent, and proficiency in Windows and Microsoft Office; fleet industry experience and some college are preferred.
Work environment and culture
Wheels, LLC promotes a professional office environment with a focus on reliability, adaptability, teamwork, and results-oriented behaviors, supporting flexible schedules to meet operational hours.
Company information
Wheels, LLC is a company that manages automotive service and fleet maintenance, providing specialized repair authorization and vendor negotiation services for clients.
Job location and travel
The position is based in Georgia or Illinois in a professional office setting with no travel required and a standard Monday through Friday full-time schedule.
Unique job features
The role involves specialized negotiation with vendors, adherence to client-specific repair parameters, and use of industry labor guides, distinguishing it from typical service advisor positions.
Company overview
Wheels, Inc. is a leading fleet management company that provides comprehensive vehicle leasing and fleet management services to businesses worldwide. They generate revenue through leasing vehicles, offering maintenance and repair services, and providing fleet management software solutions. Founded in 1939, Wheels, Inc. has a rich history of innovation in the fleet management industry, including being the first to introduce a comprehensive fleet management program. Their commitment to customer service and technological advancements has established them as a trusted partner for businesses looking to optimize their fleet operations.
How to land this job
Position your resume to highlight your technical knowledge of automotive repair, customer service skills, and experience with industry labor guides like AllData, as these are critical for the Automotive Service Advisor role at Wheels, LLC.
Emphasize your negotiation abilities, clear communication skills, and your capacity to interpret client-specific instructions and manage repair authorizations within set parameters.
Apply through multiple channels such as Wheels, LLC's corporate career site and LinkedIn to maximize your application visibility and reach.
Connect with current employees in the service advisor or fleet management divisions at Wheels, LLC on LinkedIn; use ice breakers like commenting on recent company initiatives or asking about their experience managing client authorizations to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'automotive repair,' 'negotiation,' 'client authorizations,' 'AllData,' and 'customer service' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume effectively, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and other job search activities.
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