Job summary
Job post source
This job is directly from Tiffany & Co.
Job overview
The Manager, Timepiece Servicing & Personalization at Tiffany & Co. leads a team providing repair and alteration services, ensuring high performance and supporting the client experience.
Responsibilities and impact
The Manager oversees team performance, sets goals, fosters an inclusive culture, manages budgets, ensures health and safety, plans department operations, supports projects, and drives process improvements.
Compensation and benefits
The salary range is $111,000 to $157,000 with eligibility for bonuses; benefits include comprehensive medical, dental, vision insurance, 401(k) with company match, paid time off, adoption and surrogacy assistance, parental leave, and wellness programs.
Experience and skills
Requires a bachelor's degree, minimum 3 years in operations management or similar leadership, proficiency in Microsoft Office, strong communication and organizational skills, financial competence, and ability to manage projects and cross-functional teams; luxury retail or technical experience and Tiffany product knowledge preferred.
Career development
Opportunities include developing management capabilities, coaching, mentoring, and engaging in networking and collaborative projects to foster growth.
Work environment and culture
Tiffany & Co. values inclusivity, diversity, creativity, and well-being, fostering an environment where all employees belong and are supported in their personal and professional growth.
Company information
Tiffany & Co. is a renowned luxury jewelry company committed to inclusivity, creativity, and employee well-being, offering a supportive and diverse workplace.
Team overview
The Manager leads a team of craftspeople specializing in repair and personalization services, focusing on high performance and client satisfaction.
Unique job features
This role uniquely combines leadership in luxury product servicing with opportunities to influence company operations, safety, and customer experience improvements.
Company overview
Tiffany & Co. is a renowned American luxury jewelry and specialty retailer known for its diamond and sterling silver jewelry. Founded in 1837 by Charles Lewis Tiffany and John B. Young in New York City, the company has built a reputation for high-quality craftsmanship and iconic designs, including the famous Tiffany Blue Box. Tiffany & Co. generates revenue primarily through the sale of fine jewelry, watches, and luxury accessories, catering to an affluent clientele. The company has a storied history, including the introduction of the Tiffany Setting engagement ring in 1886, which revolutionized the way diamonds are presented.
How to land this job
Position your resume to highlight leadership experience in managing skilled teams, especially in repair and personalization services within luxury retail environments, to align with Tiffany & Co.'s emphasis on team performance and client service excellence.
Emphasize your ability to set and communicate clear goals, manage budgets, and foster an inclusive, high-performance culture, as these are key responsibilities for the Manager, Timepiece Servicing & Personalization role.
Apply through Tiffany & Co.'s corporate careers site and LinkedIn, as these platforms are commonly used by the company to source candidates, increasing your visibility and chances of being noticed.
Connect with professionals in Tiffany & Co.'s timepiece servicing or luxury operations divisions on LinkedIn; use ice breakers like commenting on recent company initiatives related to luxury service innovation or asking about their experience managing high-performance teams.
Optimize your resume for ATS by incorporating keywords from the job description such as 'operations management,' 'client orientation,' 'financial competence,' 'team leadership,' 'luxury retail,' and 'project management' to ensure it passes automated screenings.
Jennie Johnson's Power Apply feature can automate tailoring your resume, identifying multiple application channels including corporate and LinkedIn, and finding relevant Tiffany & Co. contacts to network with, allowing you to focus your energy on preparing for interviews and further skill development.
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