Job summary
Job post source
This job is directly from Cleveland Public Library
Job overview
The Public Services Generalist will provide patron assistance, circulation, research, and outreach services at assigned library branches, contributing to a culture of learning within the community.
Responsibilities and impact
Daily responsibilities include assisting patrons with research and technology, performing circulation duties, conducting community outreach, and ensuring a welcoming environment for library users.
Compensation and benefits
The position is part-time at 28 hours per week with a pay grade of E at $21.0064, and it is a SEIU union position.
Experience and skills
Candidates must have a high school diploma and three years of public service experience, preferably in a public library, along with proficiency in MS Office and customer service skills.
Work environment and culture
Cleveland Public Library promotes a culture of learning and collaboration, aiming to inspire community members from diverse backgrounds.
Company information
Cleveland Public Library is dedicated to fostering a powerful culture of learning and providing resources to the community, serving as a vital educational hub.
Job location and travel
The position is based at the East 131st Campus of Cleveland Public Library, with responsibilities potentially spanning multiple branches.
Application process
Internal applicants should apply via ESS and attach a current resume; the posting will remain open until filled.
Company overview
Cleveland Public Library (CPL) is one of the largest public library systems in the United States, offering a vast collection of books, digital resources, and community programs. Established in 1869, CPL serves the Cleveland community by providing access to information, fostering literacy, and supporting lifelong learning. The library generates revenue through public funding, grants, and donations, ensuring free access to its services. Notable for its historic Main Library and numerous branches, CPL is a cornerstone of educational and cultural enrichment in Cleveland.
How to land this job
Tailor your resume to showcase your public service experience, emphasizing your collaborative work style and strong work ethic, which are essential for the Public Services Generalist role at Cleveland Public Library.
Highlight your familiarity with library practices, technology, and your experience assisting diverse patrons, as these are key components of the job description.
Apply through multiple channels, including the Cleveland Public Library's corporate site and LinkedIn, to maximize your application visibility.
Connect with current employees in the public services division at Cleveland Public Library on LinkedIn, using ice breakers like asking about their favorite community outreach event or their experiences working at the library.
Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description, such as 'patron assistance', 'circulation', and 'community outreach'.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored and submitted effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.