Intelligence Consulting Enterprise Solutions, Inc. (ICES)

IT Support Technician 2025-NGA

SPRINGFIELD, VAPosted a month ago

Job summary

  • Job post source

    This job is directly from Intelligence Consulting Enterprise Solutions, Inc. (ICES)

  • Job overview

    The IT Support Technician role at ICES involves providing critical IT support for test workstations and infrastructure, impacting national security operations.

  • Responsibilities and impact

    The technician will serve as the primary IT contact for TAC test workstations, perform adaptive reconfiguration of test suites, understand NGA IT policies, and deliver technical presentations to diverse audiences.

  • Experience and skills

    Candidates must have a bachelor's degree or 6+ years of relevant management experience, coordination skills with NGA IT services, and the ability to estimate task efforts and costs; mid-level IT support experience and related degrees are preferred.

  • Job location and travel

    The position is located in Springfield, VA, requiring an active TS/SCI security clearance and willingness to pass a polygraph.

  • Work environment and culture

    The role involves working individually and collaboratively within a government contract environment, reporting to a department head, and contributing to complex projects.

  • Company information

    ICES is a company engaged in national security contracts, providing IT solutions and support services to government agencies like NGA.

Company overview

Intelligence Consulting Enterprise Solutions, Inc. (ICES) is a U.S.-based company specializing in providing advanced technology, intelligence analysis, and consulting services primarily to government agencies, including the Department of Defense and the intelligence community. The company generates revenue through contracts for services such as cybersecurity, data analytics, mission support, and IT solutions tailored to national security and defense operations. Founded by professionals with backgrounds in military and intelligence, ICES has built a reputation for delivering secure, innovative solutions that address complex security challenges. Candidates should be aware that ICES often operates in sensitive environments requiring security clearances and a commitment to confidentiality. The company’s history of supporting critical government missions positions it as a trusted partner in the national security sector.

How to land this job

  • Position your resume to emphasize your experience with IT support, particularly in government or contract environments, highlighting your ability to manage resources, staffing, and costs effectively under government contracts.

  • Focus on showcasing your knowledge of NGA IT policies and your capability to coordinate with IT service contract program offices and contractor teams, as this is crucial for the role.

  • Apply through multiple channels including the Intelligence Consulting Enterprise Solutions, Inc. corporate website and LinkedIn to maximize your application visibility.

  • Connect with current employees in the IT or support divisions at ICES on LinkedIn; use ice breakers such as asking about their experience working with NGA IT policies or in national security contracts to start meaningful conversations.

  • Optimize your resume for ATS by including keywords like 'IT support,' 'NGA IT policies,' 'resource management,' 'government contract,' and 'technical presentations' to ensure it passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate application submissions, tailor your resume for each job posting, and identify LinkedIn contacts to network with, saving you time and increasing your chances of landing the IT Support Technician role at ICES.

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