Job summary
Job post source
This job is directly from MRC Global
Job overview
The Sales & Service Representative at MRC Global is responsible for managing customer orders and quotes for pipe, valves, and fitting products, playing a key role in customer satisfaction and company growth.
Responsibilities and impact
The role involves responding to customer requests, creating quotes, processing orders, sourcing products, ensuring contract compliance, communicating shipment status, resolving customer issues, and collaborating with internal teams to deliver excellent service.
Experience and skills
Candidates should have at least one year of customer-facing, inside sales, or warehouse experience, or recent post-secondary education in technical, trade, or industrial sales fields, along with computer proficiency and strong communication skills.
Work environment and culture
The work environment includes desk-based tasks with frequent interaction and travel, emphasizing urgency, attention to detail, and teamwork.
Company information
MRC Global is a global supplier serving the oil and gas industry across upstream, midstream, downstream, and chemical sectors with pipe, valves, and fitting products.
Company overview
MRC Global is a leading distributor of pipe, valve, and fitting (PVF) products and services to the energy and industrial sectors. They generate revenue by supplying a diverse range of PVF products, including carbon steel, stainless steel, and alloy materials, to industries such as oil and gas, chemical, and refining. Founded in 1921, the company has a rich history of growth through strategic acquisitions and expanding its global footprint. Their commitment to quality and extensive inventory positions them as a key player in the supply chain for critical infrastructure projects.
How to land this job
Tailor your resume for the Sales & Service Representative role at MRC Global by emphasizing your customer-facing experience, inside sales, or warehouse service background, highlighting your ability to manage quotes, process orders, and resolve customer issues effectively.
Showcase your proficiency with computer systems and software applications, particularly any experience with order management or inventory systems, as this role requires using MRC Global's systems to source products, create quotes, and process orders.
Apply through multiple channels including MRC Global's official corporate careers site and LinkedIn to maximize your application visibility and increase your chances of being noticed by recruiters.
Connect with current MRC Global employees in the sales or customer service divisions on LinkedIn to gain insights about the role and company culture; start conversations with ice breakers like commenting on recent company news, asking about their experience working with PVF products, or inquiring about tips for succeeding in this role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'order processing,' 'quote creation,' 'product sourcing,' 'sales growth,' and 'problem-solving' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify multiple application platforms, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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