Job summary
Job post source
This job is from a recruiting firm hiring for a separate company named More Than Cars, as the company listed is Congruent but the job description clearly states the role is at More Than Cars.
Job overview
The Account Executive role at More Than Cars focuses on managing the post-sale client experience to ensure smooth onboarding, relationship nurturing, and successful delivery of services, impacting client retention and satisfaction.
Responsibilities and impact
The Account Executive will serve as the primary client contact post-sale, onboard new clients, manage timelines and expectations across teams, lead meetings, track campaign success, coordinate feedback, work with Partner Development Managers on account growth, manage CRM and project platforms, and handle urgent issues.
Compensation and benefits
The salary ranges from $65,000 to $75,000 depending on experience, with bonus potential tied to retention and satisfaction metrics. Benefits include employer-contributed health, dental, vision insurance, life insurance, 401(k) with match, unlimited PTO, access to advanced hardware/software, a positive remote work environment, and travel opportunities.
Experience and skills
Candidates should have experience managing client relationships preferably in agency, media, or creative environments, strong communication skills, ability to work cross-functionally, proactive self-management, and a focus on client experience and project clarity.
Work environment and culture
The company promotes a positive remote work environment, values diversity and equal opportunity, and supports reasonable accommodations for disabilities, fostering an inclusive culture.
Company information
More Than Cars is a company reshaping the retail automotive industry through media, storytelling, and creative services, serving clients like dealers, tech companies, OEMs, and financial services with podcasts, videos, campaigns, and events.
Job location and travel
The position is remote within the United States, with working hours between 8am-7pm ET, Monday to Friday, and occasional travel to industry events and client meetings.
Application process
Applicants must upload a resume and a note about trust-building and detail management via the online application portal; the company is an equal opportunity employer and provides accommodations during the hiring process.
Unique job features
The role stands out by combining client relationship management with strategic execution in a fast-moving environment, using tools like Pipedrive CRM and project management platforms, and offering bleeding edge hardware and software access.
Company overview
Congruent is a technology services company that specializes in providing software development, IT consulting, and business solutions to clients across various industries. They generate revenue by offering customized software solutions, cloud services, and IT support to help businesses enhance their operational efficiency and achieve digital transformation. Founded in 1999, Congruent has a rich history of delivering innovative technology solutions and has established itself as a trusted partner for companies seeking to leverage technology for growth. Their expertise spans across multiple domains, including enterprise application development, data analytics, and cloud computing.
How to land this job
Position your resume to highlight your experience in client relationship management, onboarding, and post-sale account ownership, emphasizing your ability to bring order to chaos and maintain strong client connections as described in the Account Executive role at Congruent.
Focus on showcasing your communication skills, project management capabilities, and experience working cross-functionally with sales, creative, and production teams, as these are key to managing timelines, deliverables, and expectations effectively.
Apply through multiple channels including Congruent's corporate career site and LinkedIn to maximize your application visibility and increase chances of being noticed by recruiters.
Connect on LinkedIn with current Account Executives or team members in the sales or client success divisions at Congruent, using ice breakers like mentioning your admiration for their client retention strategies or asking how they balance client satisfaction with internal team coordination.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client onboarding,' 'relationship building,' 'project management,' 'CRM (Pipedrive),' 'cross-functional collaboration,' and 'client retention' to ensure your resume passes initial automated screenings.
Jennie Johnson's Power Apply feature can automate tailoring your resume, identify the best application platforms, and find relevant LinkedIn contacts to network with, saving you time and increasing your chances of landing the role at Congruent.
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