Job summary
Job overview
The Senior Deployment Consultant at ComputerCare is responsible for executing client requirements in provisioning and deployment services, focusing on asset management and systems access while also training new consultants.
Responsibilities and impact
Daily responsibilities include managing asset deployment, coordinating training for new consultants, acting as a point of contact for operational support, participating in client meetings, and maintaining inventory management of client assets.
Compensation and benefits
The total compensation package includes medical, dental, and vision options, 401K employer matching, company-paid life insurance, HSA, FSA, employee assistance program, adoption assistance, commuter benefits, professional certifications through Coursera, and vacation and sick time accrual.
Experience and skills
Candidates should have 2+ years of experience in IT asset management, 1-2 years in customer service, and 1+ years in shipping and receiving, with attention to detail and knowledge of Microsoft Office or Google Suite; Netsuite experience is a plus.
Company information
ComputerCare is an equal opportunity and affirmative action employer, committed to diversity and inclusion in the workplace.
Job location and travel
This is a full-time, onsite position.
Company overview
ComputerCare is a company that specializes in providing IT support and repair services for a range of electronic devices, including laptops, desktops, and mobile devices. They generate revenue by offering repair services, maintenance contracts, and warranty support for both individual consumers and businesses. Founded in 2004, ComputerCare has established itself as a reliable partner for tech companies and consumers alike, with a focus on quality service and customer satisfaction. They have partnerships with major tech brands, which enhances their credibility and service offerings.
How to land this job
Tailor your resume to highlight your experience in asset management, provisioning, and deployment services, ensuring you emphasize any relevant ITAM experience to align with ComputerCare's needs.
Showcase your customer service skills and any experience in training or mentoring others, as this role involves developing new deployment consultants.
Apply through multiple platforms, including ComputerCare's corporate site, LinkedIn, and other job boards to maximize your application reach.
Connect with professionals in the deployment or ITAM division at ComputerCare on LinkedIn, and consider ice breakers such as asking about their experience with asset management or recent projects they've worked on.
Optimize your resume for ATS by incorporating keywords from the job description like 'asset deployment,' 'customer service,' and 'inventory management' to enhance your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored and that you find the best channels for applying while identifying key connections to network with at ComputerCare.
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