Job summary
Job post source
This job is from a recruiting firm hiring for a separate company (AT&T).
Job overview
The AT&T Customer Service Representative role at Advanced Axis involves being the primary contact for customers, assisting with enrollment, and enhancing customer satisfaction and sales.
Responsibilities and impact
The representative will collaborate with marketing and sales teams, engage with customers to recommend products, manage accounts, resolve complaints, stay informed on products and promotions, and document interactions and sales.
Compensation and benefits
The position offers competitive weekly pay with performance-based incentives and opportunities for personal growth and career advancement within a supportive team environment.
Experience and skills
Preferred qualifications include experience in customer service, retail, or sales, excellent communication and interpersonal skills, ability to work independently and in teams in a fast-paced environment, strong organization, and flexibility for evening and weekend shifts.
Career development
The job provides personal growth and career advancement opportunities within the company.
Work environment and culture
The company promotes a supportive team environment focused on customer satisfaction and employee development.
Company information
Advanced Axis is a sales and marketing firm in King Of Prussia, PA, partnering with innovative clients to deliver impactful products and services.
Team overview
The role involves working closely with marketing, sales, and other customer service representatives to improve sales and customer satisfaction.
Job location and travel
The job is located in King Of Prussia, PA, with flexibility required for evening and weekend work.
Unique job features
The role offers performance-based incentives and the chance to work with a leading telecommunications brand through a sales and marketing firm.
Company overview
Advanced Axis is a leading technology firm specializing in innovative software solutions and IT services. They generate revenue through a diverse portfolio that includes cloud computing, cybersecurity, and enterprise software products. Founded in 2005, the company has grown rapidly, establishing a strong presence in both domestic and international markets. Key milestones include their 2012 IPO and numerous industry awards for technological excellence. Advanced Axis is known for its commitment to cutting-edge research and development, making it a dynamic workplace for tech enthusiasts.
How to land this job
Position your resume to highlight strong communication and interpersonal skills, emphasizing your ability to engage customers and provide personalized solutions, which are central to the AT&T Customer Service Representative role at Advanced Axis.
Focus on showcasing your experience or aptitude for working in fast-paced environments, teamwork, and organizational skills, as these are key qualifications in the job description.
Apply through multiple platforms including Advanced Axis's corporate website and LinkedIn to maximize your chances of being noticed for this customer service position.
Connect with current Advanced Axis employees in the sales or customer service divisions on LinkedIn, using ice breakers like commenting on recent company growth or asking about their experience with customer engagement strategies.
Optimize your resume for ATS by including keywords such as 'customer service,' 'sales performance,' 'customer engagement,' 'account management,' and 'team collaboration' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume submissions across multiple job boards and identify relevant LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and professional development.
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