Job summary
Job post source
This job is directly from Anthropologie.
Job overview
The Anthropologie Department Manager - Service & Styling leads service, selling, and styling efforts to create an engaging store environment and support team development at the new Santa Rosa location.
Responsibilities and impact
The manager provides exceptional customer service, drives sales through team leadership, supports store operations and visual merchandising, and fosters an inclusive and collaborative team culture.
Compensation and benefits
The position offers an hourly wage of $28.00 to $31.00 with comprehensive benefits including medical, dental, vision, PTO, employee discounts, and retirement savings.
Experience and skills
Candidates should have 2+ years of retail leadership experience, strong merchant skills, a proven record of talent development, and flexibility to work varied hours including nights and weekends.
Career development
The role supports employee development through initiatives like the SPARKED Journal, recognition programs, and team building, encouraging internal growth and diverse talent retention.
Work environment and culture
Anthropologie promotes an inclusive, diverse, and respectful work environment with anti-harassment training and a commitment to equal employment opportunity.
Company information
Anthropologie is part of URBN, a company known for its retail brands and commitment to diversity and inclusion, currently expanding with a new store in Santa Rosa, CA.
Team overview
The manager will join a new store team focused on service, styling, and community engagement, collaborating closely with the Store Manager and associates.
Job location and travel
The job is located at 2410 Sonoma Ave, Santa Rosa, California, with expectations for flexible hours including nights, weekends, and holidays.
Unique job features
This role uniquely combines leadership in customer experience, styling, and store operations at a new store opening, offering opportunities to shape the local brand presence and team culture.
Company overview
Anthropologie is a lifestyle brand that offers a curated assortment of women's clothing, accessories, home décor, beauty products, and gifts. The company generates revenue through its retail stores, e-commerce platform, and catalog sales. Founded in 1992, Anthropologie is part of the URBN family of brands, which includes Urban Outfitters and Free People. Known for its bohemian and eclectic aesthetic, the brand focuses on providing a unique shopping experience that emphasizes creativity and personalized service.
How to land this job
Tailor your resume to highlight your retail leadership experience, especially your ability to lead teams in delivering exceptional customer service and driving sales metrics, as these are central to the Service and Styling Manager role at Anthropologie.
Emphasize your skills in training, developing, and mentoring staff, along with your experience in managing styling programs and creating engaging customer experiences that align with Anthropologie’s brand and community focus.
Apply through multiple channels such as Anthropologie’s corporate careers page, LinkedIn, and other job boards where the position is listed to maximize your application’s visibility.
Connect on LinkedIn with current employees in the Santa Rosa store or within the Service and Styling division at Anthropologie; use ice breakers like complimenting recent store events, asking about their experience with the styling program, or expressing enthusiasm about the new store opening in Santa Rosa to start conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'retail leadership,' 'customer experience,' 'styling program,' 'team development,' and 'sales metrics' to ensure it passes initial automated screenings.
Use Jennie Johnson’s Power Apply feature to automate applying through various platforms, tailor your resume with relevant keywords, and identify key LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and other job search activities.
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