Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The Epic Implementation Desktop Support Technician role involves supporting a major Epic software and hardware deployment across multiple healthcare facilities, ensuring smooth installation and readiness for go-live.
Responsibilities and impact
The technician will perform asset inventory, deploy new hardware and software, support dress rehearsal and go-live activities, troubleshoot hardware and software issues, document work, and maintain communication with project teams and clinical staff.
Experience and skills
Candidates must have experience with imaging and software deployment tools like SCCM, installing and configuring PCs and printers (preferably Dell), basic knowledge of domains and Active Directory, and experience with Epic migration projects. Strong organizational, communication, and interpersonal skills are essential.
Work environment and culture
The role requires professionalism suitable for healthcare environments, emphasizing reliability, teamwork, and attention to detail in clinical settings.
Job location and travel
The position requires travel and work across all client sites in Miami-Dade, Broward, and Palm Beach counties in South Florida, with flexibility in work hours and physical demands.
Application process
Candidates must pass pre-employment drug screening, a 7-year background check, TB test, and provide proof of required vaccinations including flu shots during flu season.
Unique job features
This role is distinguished by its involvement in a large-scale Epic software and hardware implementation project across numerous healthcare facilities, requiring adherence to detailed deployment scripts and support during critical project phases.
Company overview
Chasepro Talent is a recruitment and staffing solutions company specializing in connecting skilled professionals with roles across various industries, including technology, logistics, engineering, and business development. They operate globally, offering services such as talent acquisition, IT recruitment, and executive hiring for roles like Biomedical Equipment Technicians, Software Engineers, and Marketing Managers. The company appears to focus on both permanent and contract placements, catering to diverse sectors such as B2B SaaS, logistics, and field services. Their business model revolves around matching candidates' expertise with employers' needs, ensuring a tailored hiring process for both parties.
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