Genpact

Sales Development Representative

RICHARDSON, TXPosted 19 days ago

Job summary

  • Job post source

    This job is directly from Genpact

  • Job overview

    The Sales Development Representative at Genpact is responsible for generating and qualifying leads to build the sales pipeline, supporting the sales team by booking meetings and initiating customer engagement.

  • Responsibilities and impact

    The role involves outbound prospecting through cold calls, emails, social media, and networking to qualify leads, conduct discovery calls, book meetings for Account Managers, maintain CRM records, and collaborate with the sales team to meet targets.

  • Experience and skills

    Candidates should have 2-4 years of experience in outbound customer support or sales-related roles, strong communication and listening skills, ability to work independently, and a relevant bachelor's or associate degree.

  • Career development

    Genpact offers hands-on experience, mentorship, continuous learning, and career acceleration opportunities in AI, automation, and digital innovation.

  • Work environment and culture

    Genpact promotes a values-driven culture emphasizing courage, curiosity, integrity, inclusion, and innovation, fostering a dynamic and respectful work environment.

  • Company information

    Genpact is a global advanced technology services company focused on AI, automation, and digital innovation, serving enterprises worldwide with cutting-edge solutions.

  • Job location and travel

    This position is location-based for candidates in Richardson, Texas.

  • Unique job features

    This role offers the chance to work at the forefront of AI and digital transformation, contributing to impactful projects for global enterprises.

Company overview

Genpact is a global professional services firm that focuses on delivering digital transformation through its expertise in business process management and technology services. The company generates revenue by providing services such as finance and accounting, procurement, supply chain management, and IT services to clients across various industries, including banking, insurance, healthcare, and manufacturing. Founded in 1997 as a business unit within General Electric, Genpact became an independent company in 2005 and has since grown through strategic acquisitions and a strong emphasis on innovation and client-centric solutions.

How to land this job

  • Position your resume to highlight your experience in outbound prospecting, lead qualification, and meeting booking, emphasizing your ability to drive pipeline growth through proactive research and outreach.

  • Focus on showcasing your strong verbal and written communication skills, resilience in handling objections, and your ability to work independently while meeting target-driven outcomes.

  • Apply through multiple platforms including Genpact's official corporate careers page, LinkedIn job postings, and reputable job boards to maximize your application visibility.

  • Connect with current Sales Development Representatives or Account Managers at Genpact on LinkedIn; use ice breakers like commenting on recent Genpact AI innovations or asking about their experience with the AI Gigafactory initiative to start conversations.

  • Optimize your resume for ATS by incorporating keywords such as 'outbound prospecting,' 'lead qualification,' 'CRM management,' 'sales pipeline,' and 'target-driven sales' from the job description to ensure it passes initial automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best job portals to apply through, and discover LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and skill development.

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