Job summary
Job post source
This job is directly from Pair Team
Job overview
The Bilingual Referral Coordinator at Pair Team manages patient referrals and facilitates communication between patients, providers, and internal teams to ensure timely and effective care for underserved communities.
Responsibilities and impact
The role involves processing and coordinating patient referrals, scheduling appointments, verifying insurance and PCP information, coordinating with pharmacies, handling release of information, and assisting with patient follow-up to support care continuity.
Compensation and benefits
The position offers $22-23/hour depending on experience, comprehensive health, vision, and dental insurance, a 401k plan, flexible vacation policy, work-from-home equipment and stipend, and mileage reimbursement for on-site days.
Experience and skills
Candidates need 1+ years of healthcare operations experience, bilingual English/Spanish skills, strong technical proficiency with tools like GoogleSuite, Slack, and Looker, reliability, and ability to work in a HIPAA-compliant environment.
Career development
The job offers opportunities for rapid career progression and personal growth within the company.
Work environment and culture
Pair Team values integrity, resilience, collaboration, and care for underserved communities, promoting a supportive and inclusive remote work environment with PST hours.
Company information
Pair Team focuses on improving wellbeing of underserved Medicaid recipients through community partnerships, clinical services, and a proprietary care coordination platform called Arc, with recognition in Forbes, TechCrunch, and Axios.
Job location and travel
This is a 100% remote position requiring candidates to be based in the United States and work PST hours.
Application process
Applicants must submit their application for the role online; the company only contacts candidates via @pairteam.com emails and does not respond to general inquiries.
Unique job features
The role is unique in its focus on Medicaid recipients and underserved communities, using a data-driven platform and community-led care model to improve healthcare access.
Company overview
Pair Team is a healthcare technology company focused on streamlining administrative tasks and improving patient care through automation and digital solutions. They make money by offering software-as-a-service (SaaS) products to healthcare providers, which help reduce operational costs and enhance efficiency. Founded in 2019, the company has quickly gained traction by addressing critical pain points in the healthcare industry, such as appointment scheduling, patient communication, and data management. Their innovative approach has positioned them as a key player in the healthcare tech space.
How to land this job
Tailor your resume to highlight your bilingual English/Spanish skills and your experience in backend healthcare operations, emphasizing your ability to coordinate referrals and schedule appointments efficiently within a fast-paced environment.
Showcase your proficiency with technology platforms such as GoogleSuite, Slack, and data tools like Looker, and your comfort troubleshooting software and hardware issues to align with Pair Team’s tech-driven care coordination model.
Apply through multiple channels including Pair Team’s corporate career page and LinkedIn to maximize your application’s visibility and ensure you meet the remote PST hours requirement.
Connect with current employees in the operations or care coordination divisions at Pair Team on LinkedIn; use ice breakers like commenting on their recent posts about healthcare innovation or expressing admiration for Pair Team’s mission to support underserved communities.
Optimize your resume for ATS by incorporating keywords from the job description such as 'referral coordination,' 'patient advocacy,' 'insurance verification,' 'bilingual,' and 'healthcare operations' to increase your chances of passing automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume to the job description, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and follow-ups.
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