Job summary
Job post source
This job is directly from Hiltons of Chicago.
Job overview
The Room Attendant at Hilton Chicago is responsible for maintaining cleanliness and guest satisfaction in one of the largest Hilton properties, contributing to outstanding guest service and hotel profitability.
Responsibilities and impact
The role involves cleaning guest rooms, making beds, cleaning bathrooms, dusting, vacuuming, replenishing linens and amenities, performing deep cleaning, managing housekeeping supplies, disposing of trash, responding to guest requests, and providing turn down service as needed.
Compensation and benefits
The hourly pay starts at $19.43, increasing to $23.02 after 90 days and $25.90 after one year or union rate; benefits include complimentary meals, medical insurance, mental health resources, paid leave, discounted travel, education access, employee stock purchase, career growth, and recognition programs.
Experience and skills
Candidates should demonstrate Hilton's values such as hospitality, integrity, leadership, teamwork, ownership, and urgency, along with key attributes like quality, productivity, dependability, customer focus, and adaptability.
Career development
Hilton offers career growth and development opportunities, including access to educational credentials and professional certifications through partnerships.
Work environment and culture
Hilton fosters a diverse and inclusive environment focused on mental and physical wellbeing, teamwork, and delivering exceptional guest experiences.
Company information
Hilton Chicago is a historic and large hotel located on South Michigan Avenue with 1,544 rooms, extensive meeting space, and dining options, part of the global Hilton Hotels & Resorts brand known for quality and innovation in hospitality.
Team overview
The candidate will join the housekeeping team at Hilton Chicago, working alongside a talented group dedicated to maintaining high standards of cleanliness and guest service.
Job location and travel
The position is based at Hilton Chicago on South Michigan Avenue, with a full-time schedule including mornings, weekends, and holidays.
Application process
Applicants can apply quickly via phone with a Hilton recruiter following up; no detailed application steps are specified.
Unique job features
This role offers progressive pay increases, union wage considerations, comprehensive benefits, and the chance to work at Illinois' largest Hilton property with a strong emphasis on employee wellbeing and development.
Company overview
Hiltons of Chicago is a collection of luxury hotels located in the heart of Chicago, offering premium accommodations and services. The company generates revenue through room bookings, event hosting, dining services, and various hospitality-related amenities. It is part of the Hilton Worldwide Holdings Inc., a global leader in the hospitality industry, known for its rich history dating back to 1919 when Conrad Hilton opened his first hotel. The Chicago properties are renowned for their architectural significance and exceptional guest experiences.
How to land this job
Tailor your resume to highlight your experience in housekeeping, guest service, and attention to detail, emphasizing your ability to maintain high cleanliness standards and respond efficiently to guest requests at Hilton Chicago.
Focus on showcasing your reliability, adaptability, and teamwork skills, as well as your commitment to Hilton's core values like hospitality, integrity, and ownership.
Apply through multiple platforms such as the Hilton Chicago corporate career site, LinkedIn, and relevant hospitality job boards to maximize your chances of being noticed.
Connect with current Hilton Chicago employees in housekeeping or management on LinkedIn, using ice breakers like complimenting the hotel’s iconic location or asking about their favorite part of working at Hilton Chicago to start a conversation.
Optimize your resume for ATS by including keywords from the job description such as 'guest service,' 'housekeeping,' 'cleaning guest rooms,' 'teamwork,' and 'adaptability' to ensure it passes initial automated screenings.
Utilize Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application channels, and find LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and professional growth.
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