Job summary
Job post source
This job is directly from Gallagher Bassett
Job overview
The Senior Resolution Manager at Gallagher Bassett manages complex general liability claims to ensure proper resolution and positive client outcomes, playing a key role in claims decision-making and customer service.
Responsibilities and impact
The role involves analyzing claims exposure and litigation, planning resolution strategies, communicating with involved parties, providing empathetic customer service, and documenting claim activities according to policies and regulations.
Compensation and benefits
The position offers a competitive salary with benefits including medical, dental, vision plans starting day one, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational reimbursement, paid parental leave, mental health services, flexible work hours, training programs, wellness initiatives, and charitable matching.
Experience and skills
Candidates must have a high school diploma, at least 5 years of claims experience, appropriate licensing in relevant states, knowledge of industry standards, and computer proficiency; a bachelor's degree is preferred.
Career development
The company offers training programs and career opportunities within a supportive environment focused on professional growth and wellbeing.
Work environment and culture
Gallagher Bassett values inclusion, diversity, and collaboration, fostering a respectful and supportive workplace committed to equal opportunity and community sustainability.
Company information
Gallagher Bassett is a longstanding company dedicated to claims management and client wellbeing, emphasizing collaboration and excellence in service.
Team overview
The candidate will join the Claims Adjuster team, working closely with clients and team members to resolve claims effectively.
Job location and travel
This role is fully remote and open to candidates in various jurisdictions, with required licensing in specified states.
Unique job features
The job offers fully remote work, flexible hours, and participation in wellness and charitable programs, distinguishing it with a strong focus on employee wellbeing and inclusion.
Company overview
Gallagher Bassett is a global leader in risk management services, specializing in claims management and third-party administration. They generate revenue by providing comprehensive solutions to manage and mitigate risks for businesses, including claims handling, loss control, and risk consulting. Founded in 1962, the company has a rich history of innovation and growth, becoming a trusted partner for organizations seeking to optimize their risk management strategies. Gallagher Bassett's extensive network and expertise enable them to deliver tailored services that enhance operational efficiency and financial performance for their clients.
How to land this job
Position your resume to highlight your extensive claims management experience, especially in General Liability (GL), emphasizing your ability to analyze claims exposure and resolve complex claims efficiently.
Focus on showcasing your licensing credentials and your willingness to obtain necessary adjuster licenses in TX, FL, NY, HI, RI, and reciprocals within the required timeframe, as this is critical for the role.
Apply through multiple channels such as Gallagher Bassett's official corporate careers page, LinkedIn, and other reputable job boards to maximize your visibility and chances of being noticed for the Senior Resolution Manager position.
Connect with current Gallagher Bassett employees in the claims or resolution management division on LinkedIn, using ice breakers like commenting on the company’s commitment to client wellbeing or asking about their experience working remotely and managing claims.
Optimize your resume for ATS by including keywords from the job description such as 'claims management,' 'General Liability,' 'claims exposure analysis,' 'adjuster licenses,' 'customer service,' and 'claims resolution' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate and tailor your applications, find the best application channels, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and further skill development.
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