Job summary
Job post source
This job is directly from Udelhoven
Job overview
The Health Plan Assistant (Part-Time) at Udelhoven supports the Health Plan Administrator by ensuring efficient health plan operations and excellent customer service, primarily working remotely with occasional in-office training.
Responsibilities and impact
The role involves supporting health plan objectives, providing customer service, covering call center and email duties during the administrator's absence, processing claims with high accuracy, maintaining detailed records, generating reports, and assisting with audits and federal reporting.
Experience and skills
Requires a Bachelor's degree in Business or Health Care Administration, 3-5 years of health-related experience including claims processing and call center triage, ERISA and HIPAA certification, proficiency in claims software, and valid Alaska driver's license with ability to travel for training.
Work environment and culture
The position offers a flexible part-time remote work environment with a requirement for a secure, HIPAA-compliant home office and occasional in-person training in Anchorage, AK, reporting directly to the Health Plan Administrator.
Team overview
The assistant reports directly to the Health Plan Administrator, VP of Health Plans, with no supervisory responsibilities.
Job location and travel
Primarily remote work with required training in Anchorage, Alaska; requires a quiet, secure home office for HIPAA compliance.
Unique job features
The job features flexible part-time hours with occasional full-time weeks, remote work with in-office training, and responsibilities that include detailed claims processing and health plan administration support.
Company overview
Udelhoven is an industrial services company specializing in engineering, construction, maintenance, and project management solutions primarily for the oil and gas, petrochemical, and energy sectors. Founded in 1970 in Alaska, it has grown to serve clients across the United States and internationally, offering services such as electrical and instrumentation, mechanical construction, and plant maintenance. The company generates revenue by contracting with major energy producers and industrial clients for both short-term projects and long-term maintenance agreements. Udelhoven is known for its safety culture, technical expertise, and ability to deliver complex projects in challenging environments. Candidates should be aware of its reputation for reliability and its strong presence in Alaska’s industrial landscape.
How to land this job
Position your resume to highlight your experience with claims processing, medical call center triage, and proficiency in claims software, emphasizing your knowledge of ERISA and HIPAA compliance to align with Udelhoven's requirements.
Showcase your organizational skills, attention to detail, and ability to manage confidential information, as well as your communication and multitasking abilities, which are critical for supporting health plan operations and customer service.
Apply through multiple channels including Udelhoven's corporate careers page, LinkedIn job listings, and reputable health administration job boards to maximize your chances of being noticed.
Connect with current employees in Udelhoven's health plans or administrative divisions on LinkedIn, initiating contact by complimenting recent company initiatives or asking about the remote work culture and training processes to break the ice.
Optimize your resume for ATS by incorporating keywords such as 'claims processing,' 'ERISA,' 'HIPAA,' 'medical call center triage,' 'health plan operations,' and 'customer service,' ensuring these terms appear naturally in your skills and experience sections.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and skill development.
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