Exact Sciences

Senior UX Researcher

REDWOOD CITY, CAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Exact Sciences

  • Job overview

    The Senior UX Researcher at Exact Sciences plays a key role in understanding user needs to create effective, user-centered digital and physical products that support cancer prevention, detection, and treatment.

  • Responsibilities and impact

    The role involves planning and executing qualitative and quantitative research, synthesizing results, collaborating with cross-functional teams, supporting product creation phases, and advocating for user experience improvements aligned with business objectives.

  • Compensation and benefits

    The salary range is $89,000 to $151,000 annually, with bonus eligibility and potential company stock; benefits include paid time off, parental leave, retirement plans, wellness support, and comprehensive health coverage.

  • Experience and skills

    Candidates need a bachelor's degree or equivalent experience, 2+ years in UX research, proficiency in various research methodologies, strong communication skills, and authorization to work in the U.S.; healthcare experience and design tool knowledge are preferred.

  • Career development

    Exact Sciences fosters an inclusive culture supporting personal and professional growth with opportunities to work on impactful projects in cancer care innovation.

  • Work environment and culture

    The company values diversity, respect, belonging, and accountability, offering a hybrid or remote work environment with a mission-driven, collaborative team culture.

  • Company information

    Exact Sciences is a healthcare company focused on cancer prevention, detection, and treatment, known for innovative diagnostic products and a commitment to improving patient outcomes.

  • Team overview

    The UX Researcher joins the Customer & Digital Experience team, collaborating with designers, product managers, engineers, and writers to deliver customer-centric experiences across multiple channels.

  • Job location and travel

    Primary location is Madison, WI, with options for hybrid or remote work and additional offices in San Diego, Cambridge, Redwood City, and Phoenix; travel up to 5-10% may be required.

  • Unique job features

    The role offers unique opportunities to impact cancer care through user research, working with diverse data types and cross-functional teams to enhance digital and physical product experiences.

Company overview

Exact Sciences Corporation is a molecular diagnostics company focused on the early detection and prevention of cancer. They generate revenue primarily through the sales of their flagship product, Cologuard, a non-invasive stool-based DNA test for colorectal cancer screening, and Oncotype DX, a genomic test for breast cancer. Founded in 1995, the company has grown significantly, particularly after the FDA approved Cologuard in 2014, marking a pivotal moment in its history.

How to land this job

  • Tailor your resume to highlight your expertise in both qualitative and quantitative UX research methods, emphasizing your ability to translate business needs into actionable research objectives aligned with Exact Sciences' customer-centric digital and physical experiences.

  • Showcase your experience collaborating cross-functionally with designers, product managers, engineers, and stakeholders to drive user-centered design decisions and deliver measurable improvements in user journeys.

  • Apply through multiple channels including Exact Sciences' official corporate careers page and LinkedIn to maximize your application visibility and ensure it reaches the right hiring managers and recruiters.

  • Connect with UX Research team members and other professionals within Exact Sciences' Customer & Digital Experience division on LinkedIn; open conversations by referencing recent company initiatives in cancer prevention and digital health innovation or expressing genuine interest in their work on patient and provider experience improvements.

  • Optimize your resume for ATS by incorporating keywords and phrases from the job description such as 'qualitative and quantitative research,' 'user experience,' 'customer-centric journeys,' 'OKRs,' 'usability studies,' 'persona creation,' and 'cross-functional collaboration' to ensure your resume passes initial automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate the tailoring of your resume, identify multiple application portals, and find relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking effectively.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.