Job summary
Job post source
This job is directly from PODS
Job overview
The Market Operations Manager I at PODS oversees daily operations of storage centers within a territory, ensuring efficient management of associates, customer satisfaction, and compliance with safety regulations.
Responsibilities and impact
The role involves leading and training associates, managing customer experience, overseeing operational excellence including asset management and routing, ensuring regulatory compliance, and handling financial management tasks such as petty cash and inventory reconciliation.
Experience and skills
Candidates need a high school diploma with preferred college degree or management experience, valid driver's license, mechanical ability, and preferably CDL Class B license and DOT medical card; forklift certification is required.
Work environment and culture
The company culture emphasizes integrity, customer delight, engagement, accountability, and teamwork, with a focus on safety and compliance in a climate-controlled storage center environment.
Company information
PODS is a company specializing in storage and transportation services, committed to equal opportunity employment and compliance with federal employment laws.
Team overview
The manager reports to the Territory Manager and supervises storage center, equipment maintenance, and delivery driver staff.
Job location and travel
The job requires frequent travel within a local territory to various storage centers, with work in climate-controlled centers and deliveries in all weather conditions.
Unique job features
The position includes hands-on training, direct customer interaction, and responsibility for compliance with OSHA, DOT, and local regulations, with some driver duties as needed.
Company overview
PODS (Portable On Demand Storage) is a moving and storage company that provides portable storage container solutions for residential and commercial customers. They generate revenue through the rental of their containers, transportation services, and storage facilities. Founded in 1998, PODS revolutionized the moving and storage industry by offering flexible, convenient, and cost-effective solutions. The company has expanded its services across the United States, Canada, Australia, and the United Kingdom, becoming a leader in the portable storage market.
How to land this job
Tailor your resume to highlight your leadership skills in managing warehouse and transportation operations, emphasizing experience in staff recruitment, training, and performance management aligned with PODS core values like integrity and teamwork.
Focus on showcasing your ability to ensure regulatory compliance with OSHA, DOT, and local zoning codes, as well as your experience managing equipment maintenance and safety programs.
Demonstrate your operational excellence by detailing your experience in routing, scheduling, asset management, and customer service improvements to meet or exceed satisfaction goals.
Apply through multiple channels such as the official PODS corporate career site, LinkedIn, and reputable job boards to maximize your chances of visibility and consideration.
Connect with current PODS employees in warehouse or transportation management on LinkedIn using ice breakers like commenting on their recent posts about operational improvements or asking about challenges in managing storage centers within the territory.
Optimize your resume for ATS by incorporating keywords from the job description such as 'warehouse operations,' 'DOT compliance,' 'employee coaching,' 'routing and scheduling,' and 'equipment maintenance' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored resume adjustments, identify multiple application portals, and find relevant PODS contacts on LinkedIn, allowing you to focus your energy on networking and interview preparation.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.