The Walt Disney Company

Computer Systems Technician, Walt Disney World

ORLANDO, FLPosted in 2 months

Job summary

  • Job post source

    This job is directly from The Walt Disney Company

  • Job overview

    The Computer Systems Technician at Walt Disney World provides essential hardware support across various business lines, contributing to the company's mission of delivering unparalleled creative content.

  • Responsibilities and impact

    Daily responsibilities include maintaining, troubleshooting, and configuring IOS and Android devices, supporting wireless technology, and executing desktop or laptop refreshes while ensuring strong guest service.

  • Compensation and benefits

    The pay rate for this role is $37.43 per hour, with select benefits including medical and financial options.

  • Experience and skills

    Candidates must have a valid Florida Driver’s License, at least 4 years of computer hardware support experience, and proficiency in various operating systems, with preferred certifications in networking and Microsoft Windows.

  • Company information

    The Walt Disney Company is a leading entertainment company known for its storytelling and innovative technology across movies, parks, and media networks.

  • Job location and travel

    The position is located at Walt Disney World Parks and Resort in Florida, with potential work in elevated platforms and confined spaces.

  • Unique job features

    The role involves working in a dynamic environment that supports cutting-edge technology and guest services.

Company overview

The Walt Disney Company, a global entertainment conglomerate, creates and distributes content through its Media Networks, Parks, Experiences and Products, Studio Entertainment, and Direct-to-Consumer & International segments. It generates revenue from television networks, theme parks, film studios, and streaming services like Disney+. Founded in 1923 by Walt and Roy Disney, the company has a rich history of innovation and expansion, including the acquisition of Pixar, Marvel, Lucasfilm, and 21st Century Fox, significantly broadening its content portfolio and market reach.

How to land this job

  • Position your resume to showcase your hands-on experience in computer hardware support, emphasizing your proficiency with Mac OS, Windows operating systems, and mobile device management, as these are critical for the Computer Systems Technician role at The Walt Disney Company.

  • Highlight your strong guest service skills and ability to work both independently and within a team, as these qualities are essential for providing support in a guest-focused environment.

  • Apply through multiple platforms, including The Walt Disney Company's corporate site and LinkedIn, to maximize your chances of being noticed for the position.

  • Connect with professionals in the IT and technical support divisions at The Walt Disney Company on LinkedIn to learn more about the team and the role, using ice breakers like discussing your passion for technology or asking about their favorite Disney experience.

  • Optimize your resume for ATS by incorporating keywords from the job description, such as 'computer hardware support,' 'mobile device management,' and 'troubleshooting,' to improve the chances of passing through initial screenings.

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