Job summary
Job post source
This job is directly from Vixxo
Job overview
The Equipment Technician role at Vixxo involves managing maintenance and repair services for coffee and water equipment in the Tampa, FL area, ensuring customer satisfaction and equipment reliability.
Responsibilities and impact
The technician will perform reactive and preventative maintenance on commercial coffee and water systems, maintain customer relationships, meet service level agreements, and complete accurate service documentation.
Compensation and benefits
The position offers $23 to $28 per hour based on experience, a $1500 signing bonus, quarterly bonuses, company vehicle, PTO, holidays, medical, dental, vision insurance, disability and life insurance, 401K match, and career development opportunities.
Experience and skills
Candidates need at least one year of equipment servicing experience, customer service experience, proficiency with smartphones, a valid driver's license with a clean record, and the ability to lift 50 lbs; coffee knowledge is preferred.
Career development
Vixxo provides professional and career development opportunities for employees.
Work environment and culture
The company values problem-solving, clear communication, continuous learning, and customer focus, offering a supportive and military-friendly work environment.
Company information
Vixxo specializes in equipment maintenance services, focusing on coffee and water systems, with a commitment to customer service and technical expertise.
Job location and travel
The job is based in Tampa, FL, covering the surrounding territory, with the use of a company vehicle for travel.
Unique job features
The role includes unique aspects such as coffee tasting as part of equipment repair and the use of a company vehicle, along with a signing bonus and quarterly performance bonuses.
Company overview
VIXXO is a facilities management company that provides comprehensive maintenance and management services for multi-site businesses across North America. They specialize in offering solutions for retail, restaurant, convenience, and grocery sectors, ensuring operational efficiency and reducing downtime through their integrated service platform. VIXXO generates revenue by managing and optimizing the maintenance processes for its clients, leveraging technology to streamline operations and improve service delivery. The company has a history of innovation in facilities management, focusing on predictive maintenance and data-driven insights to enhance client satisfaction and operational performance. Understanding VIXXO's commitment to technology and customer-centric solutions is crucial for candidates interested in joining the company.
How to land this job
Tailor your resume to highlight experience in equipment repair, especially with coffee and water systems, emphasizing your troubleshooting skills and ability to work independently in a territory like Tampa, FL.
Showcase your customer service experience and communication skills, focusing on your ability to explain technical issues clearly and build strong client relationships.
Apply through multiple channels including Vixxo's corporate career site and LinkedIn to maximize your visibility for the Equipment Technician role.
Connect on LinkedIn with current Vixxo technicians or managers in the Tampa area; start conversations by asking about their day-to-day challenges or expressing enthusiasm about Vixxo's signing bonus and career development opportunities.
Optimize your resume for ATS by including keywords such as 'equipment repair,' 'preventative maintenance,' 'customer service,' 'SLA compliance,' and 'technical troubleshooting' to pass initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find multiple job posting sites, and identify LinkedIn contacts, saving you time and increasing your chances of landing the job at Vixxo.
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