Job summary
Job post source
This job is directly from Hilton Garden Inn - Central Park South
Job overview
The Assistant Front Office Manager will oversee front office operations, ensuring guest service and sustainability standards are met while supporting staff performance.
Responsibilities and impact
Daily responsibilities include supervising front office staff, managing guest satisfaction scores, overseeing financial operations, and ensuring compliance with sustainability practices.
Experience and skills
An Associate or Bachelor’s degree is preferred, along with 1 to 3 years of hospitality experience, particularly in front desk operations.
Career development
Potential career paths include Front Office Manager, Rooms Division Manager, and Assistant General Manager.
Work environment and culture
The company values include service excellence, adaptability, and ownership, fostering a supportive work environment.
Company information
HHM Hotels is an equal-opportunity employer committed to diversity and inclusion in the workplace.
Company overview
Hilton Garden Inn - Central Park South is a prominent hotel located in the heart of New York City, offering a blend of comfort and convenience to its guests. As part of the Hilton Worldwide Holdings Inc., the hotel generates revenue through room bookings, dining services, and event hosting, catering to both leisure and business travelers. The Hilton brand is renowned for its hospitality and service excellence, with a history dating back to 1919 when Conrad Hilton founded the company. This particular location benefits from its proximity to Central Park, Times Square, and Broadway, making it a desirable destination for tourists. Candidates should be aware of Hilton's commitment to sustainability and community engagement, which are integral to its corporate values.
How to land this job
Position your resume to highlight your experience in front office operations and guest satisfaction, showcasing your ability to lead and train staff in alignment with established standards.
Emphasize your skills in budget management, financial operations, and inventory control, as these are critical components of the Assistant Front Office Manager role.
Apply through multiple platforms, including Hilton's corporate site and LinkedIn, to maximize your chances of being noticed for the position.
Connect with current employees in the front office division at Hilton Garden Inn - Central Park South on LinkedIn to gather insights and express your interest in the role; consider ice breakers like asking about their experience with the EarthView program or how they maintain high guest satisfaction scores.
Optimize your resume for ATS by incorporating keywords from the job description such as 'guest satisfaction,' 'front office operations,' and 'budget management' to ensure it passes initial screenings.
Remember that Jennie Johnson's Power Apply feature can streamline your application process, tailoring your resume, identifying the best channels for application, and helping you network effectively.
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