Operations | Sales | Career Changers & Entry Level | Cleveland
CLEVELAND, OHPosted 30+ days ago
Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
This position is for Mortgage Loan Assistants with a top US home builder, focusing on providing exceptional customer service and facilitating the mortgage process for homebuyers.
Responsibilities and impact
Daily responsibilities include managing loan files, maintaining communication with customers and staff, and ensuring timely processing of mortgages while providing a positive customer experience.
Experience and skills
Candidates should have excellent customer service skills, strong communication abilities, and preferably experience in loan processing and knowledge of real estate documentation.
Career development
There are opportunities for career growth into Operational Leadership or as a Loan Officer, supported by a robust leadership development program.
Work environment and culture
The company promotes a culture of respect, empowerment, and professional development, with a focus on internal promotion.
Company information
Mortgage Career Exchange is associated with a top US home builder known for its sustained success and job security in the cyclical industry.
Job location and travel
Cleveland, with a focus on serving the local community.
Unique job features
This role offers job security and career advancement opportunities within a company that values internal promotion.
Company overview
Mortgage Career Exchange is a small financial services company based in Pittsburgh, Pennsylvania, specializing in supporting mortgage professionals throughout their career journeys. The company offers services such as profile enhancement and off-boarding support, and it connects high-quality candidates with top employers in the mortgage industry. With a team of 2-10 employees, Mortgage Career Exchange focuses on roles like loan officers, loan closers, and other mortgage-related positions, providing opportunities primarily in the Pittsburgh area.
How to land this job
Position your resume to highlight your strong customer service skills, ability to manage multiple tasks, and any relevant experience in loan processing or real estate documentation, as these are critical for the Mortgage Loan Assistant role.
Emphasize your communication skills and your goal-oriented, competitive nature to align with the company's values and expectations.
Apply through multiple platforms, such as Mortgage Career Exchange's corporate site and LinkedIn, to enhance your visibility and chances of landing the position.
Connect with individuals in the operations or sales divisions at Mortgage Career Exchange on LinkedIn; potential ice breakers could include asking about their experiences with the company or expressing interest in the leadership development program mentioned in the job description.
Optimize your resume for ATS by incorporating keywords from the job description like 'customer service,' 'loan processing,' and 'communication skills' to ensure it passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, helping you tailor your resume, find the best application channels, and identify valuable LinkedIn connections to network with, saving you time during your job search.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.