Adroit Innovative Solutions Inc

AI Solutions Architect (AgenticAI/Salesforce) :: Remote

REMOTEPosted 19 days ago

Job summary

  • Job post source

    This job is directly from Adroit Innovative Solutions Inc

  • Job overview

    The AI Solutions Architect role at Adroit Innovative Solutions Inc focuses on designing and optimizing AI-driven solutions for their Salesforce-based contact center, enhancing user experience and system integration.

  • Responsibilities and impact

    The candidate will extend and refactor AI capabilities, audit AI bot responses, integrate AI with cloud platforms like GCP and Kafka, and define end-to-end AI contact center solutions.

  • Experience and skills

    Must have hands-on AI project experience, strong skills in AI/GenAI, cloud computing with GCP, Kafka integration, and preferably experience in healthcare or related sectors; Salesforce knowledge is a plus.

  • Work environment and culture

    The role is fully remote with optional local hub presence, indicating a flexible and modern work environment focused on innovative AI technologies.

  • Company information

    Adroit Innovative Solutions Inc is involved in advanced AI and Salesforce contact center solutions, working on innovative projects in healthcare and other verticals.

  • Job location and travel

    This position is 100% remote with no travel required, though local presence near a hub is beneficial but not mandatory.

  • Unique job features

    The job involves working with cutting-edge AI technologies, including GenAI, and integrating AI with Salesforce Agent Force 2.0 and cloud streaming technologies, offering a unique opportunity in AI-driven contact centers.

Company overview

Adroit Innovative Solutions Inc is a software development company with a workforce of 201-500 employees, based in Atlanta, GA, and also operating in Malvern, PA. The company is involved in the technology sector, focusing on innovative software solutions and continuous learning for business growth and professional development. They are currently expanding their team, as evidenced by their hiring efforts for a Business Development Manager in Hyderabad, Telangana. The company has a presence in various locations, including Frisco, TX, and offers competitive salaries, as indicated by their median salary data.

How to land this job

  • Position your resume to spotlight your hands-on AI project experience and technical expertise in AI and GenAI, as these are critical for the AI Solutions Architect role at Adroit Innovative Solutions Inc.

  • Emphasize your proficiency with Cloud platforms, particularly Google Cloud Platform (GCP), and your experience integrating streaming technologies like Kafka, aligning with the job's technical requirements.

  • Highlight any involvement with Salesforce, especially if you have worked with or are familiar with Agent Force or similar AI-driven contact center technologies, to demonstrate relevant domain knowledge.

  • Apply through multiple channels including Adroit Innovative Solutions Inc’s corporate website and LinkedIn to maximize your visibility and chances of landing an interview.

  • Connect with professionals in the AI or contact center divisions at Adroit Innovative Solutions Inc on LinkedIn; open your message with an ice breaker such as referencing their recent AI initiatives or asking about their experiences integrating AI with Salesforce Agent Force.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'AI project experience,' 'GenAI,' 'GCP,' 'Kafka integration,' and 'AI driven contact center' to ensure your resume passes automated screenings effectively.

  • Use Jennie Johnson's Power Apply feature to automate applying through the best channels, tailor your resume for ATS, and identify LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and refining your skills.

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