Job summary
Job post source
This job is directly from Charles IT
Job overview
The Jr. System Administrator role at Charles IT focuses on executing large-scale technical projects to enhance client security, stability, and standardization, supporting the service team's ability to deliver exceptional support.
Responsibilities and impact
The role involves participating in project kickoff meetings, executing project tasks per client SOWs, providing post go-live support, documenting issues, collaborating with third parties, maintaining project documentation, delivering client updates, communicating changes, tracking time and expenses, and supporting team meetings and additional responsibilities.
Compensation and benefits
Charles IT offers competitive benefits including Medical, Dental, Vision, Life, Disability insurance, Paid Holidays, PTO, 401K, bonuses, free dry cleaning, stocked break rooms, Friday lunches, paid training, team-building outings, and professional development opportunities.
Experience and skills
Candidates should have 1-2 years of similar support experience, preferably a degree in a relevant technology field, technical certifications are a plus, and experience with workstation lifecycle, migrations, server builds, network upgrades, strong communication, organization, multitasking skills, and ability to work independently are required. Background check and valid U.S. driver's license are mandatory.
Career development
The company fosters professional growth through paid training, team-building outings, and opportunities for professional development within a supportive environment.
Work environment and culture
Charles IT promotes a diverse, inclusive, and collaborative culture valuing work-life balance, innovation, teamwork, and a strong sense of belonging.
Company information
Charles IT is a fast-growing company dedicated to exceptional service and continuous improvement, emphasizing honesty, passion, and collaboration among its team members.
Team overview
The Jr. System Administrator will join the Projects team, focusing on technical initiatives beyond daily support, collaborating with internal teams and third-party partners.
Unique job features
The role is distinguished by involvement in large-scale technical projects, client-facing communications, and collaboration with multiple stakeholders, supported by a culture of continuous improvement and professional growth.
Company overview
Charles IT is a technology consulting firm specializing in managed IT services, cybersecurity, and compliance solutions for small to medium-sized businesses. They generate revenue through a combination of subscription-based managed services, project-based consulting, and specialized compliance packages, ensuring clients meet regulatory standards such as HIPAA and CMMC. Founded in 2006, the company has built a reputation for personalized service and technical expertise, positioning itself as a trusted partner in the IT landscape.
How to land this job
Tailor your resume to emphasize your experience in system administration support roles, focusing on project execution, documentation, and client communication as highlighted in the Jr. System Administrator role at Charles IT.
Highlight your skills in managing technical projects such as workstation lifecycle replacements, server builds, migrations, and application deployments, as these are key responsibilities in the job description.
Apply through multiple platforms including Charles IT's corporate career page and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.
Connect with current employees in the Projects team or Support Division at Charles IT on LinkedIn; start conversations by complimenting recent company projects or asking about their experience working on large-scale technical initiatives.
Optimize your resume for ATS by incorporating keywords from the job description such as 'project kickoff,' 'client Statements of Work,' 'post go-live support,' 'ConnectWise,' and 'technical certifications' to ensure your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, find the best channels for submission, and identify LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and skill development.
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