Xylem

Service Manager

SUMMERVILLE, SCPosted 18 days ago

Job summary

  • Job post source

    This job is directly from Xylem

  • Job overview

    The Service Manager at Xylem leads daily operations of an industrial water treatment plant team, ensuring safety, efficiency, and customer satisfaction at a site near Charleston.

  • Responsibilities and impact

    The role involves managing plant operations, leading a team of AQUA Pros, overseeing budgets and resources, ensuring regulatory compliance and safety, and reporting on plant performance to senior management.

  • Compensation and benefits

    The position offers a full benefits package including Flexible Time Off, health, dental, vision insurance, investment savings plans, and other miscellaneous benefits; salary varies based on skills, experience, location, and market conditions.

  • Experience and skills

    Candidates should have at least 3 years in plant operations in heavy industrial or production settings, preferably in water treatment, with strong mechanical aptitude, safety knowledge, process optimization skills, and proficiency in business software; an associate degree or equivalent experience is preferred.

  • Work environment and culture

    Xylem promotes an inclusive, diverse, and collaborative work environment focused on safety, innovation, and employee well-being, supported by Employee Resource Groups and a commitment to equal opportunity.

  • Company information

    Xylem is a Fortune 500 global water technology company with 23,000 employees in over 150 countries, dedicated to sustainable water solutions and innovation.

  • Team overview

    The candidate will manage a developing team of 7 AQUA Pros at a single industrial customer site, fostering teamwork and high performance.

  • Job location and travel

    The job is based at an industrial water treatment plant site north of Charleston in Goose Creek, with standard hours Monday to Friday starting early morning and minimal travel under 5%.

  • Unique job features

    The role uniquely combines direct customer interaction, operational leadership, and safety focus in a specialized industrial water treatment setting with opportunities to impact sustainability and innovation.

Company overview

Xylem is a global water technology company dedicated to solving the world's most challenging water issues through innovative and smart technology solutions. They make money by providing advanced products and services in water and wastewater transport, treatment, and testing to a variety of sectors including utilities, industrial, residential, and commercial markets. Founded in 2011 as a spinoff from ITT Corporation, Xylem has a rich history of leveraging technology to address water scarcity and sustainability, making significant strides in water management and conservation.

How to land this job

  • Position your resume to emphasize leadership in industrial plant operations, highlighting experience managing teams and ensuring safety as a top priority, aligning with Xylem's core values in this Service Manager role.

  • Focus on showcasing your skills in budget management, operational strategy development, compliance with environmental and safety regulations, and proficiency with relevant software like Microsoft Office and SAP, as these are key to succeeding at Xylem.

  • Apply to this position through multiple channels including Xylem's official corporate careers page, LinkedIn, and other reputable job boards to maximize your application visibility.

  • Connect with current Xylem employees in the water treatment or service management divisions on LinkedIn; use ice breakers like commenting on their recent projects related to water sustainability or asking about their experience working at Xylem to start meaningful conversations.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'plant operations,' 'safety compliance,' 'budget management,' 'team leadership,' 'water treatment,' and 'process optimization' to ensure it passes initial screening filters.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify all relevant application portals, and find LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and enhancing your qualifications.

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