Job summary
Job overview
The IT Support Specialist at Curant Health provides technical support for internal employees and corporate IT infrastructure, ensuring smooth operation of servers, software, and peripherals to enhance healthcare delivery.
Responsibilities and impact
The role involves troubleshooting hardware and software issues, managing user accounts, maintaining servers, supporting employee workstations, performing system monitoring and security checks, and contributing to IT initiatives aligned with business goals.
Compensation and benefits
The job offers competitive pay, paid holidays, benefits including paid time off, paid parental leave, employee prescription discounts, recognition programs, promotion opportunities, and comprehensive training.
Experience and skills
Requires 3+ years of relevant IT support experience and preferably a Bachelor's degree in Information Technology or equivalent experience.
Career development
Curant Health provides promotion opportunities and a comprehensive training program to support career growth.
Work environment and culture
The company values integrity, communication, accountability, relationships, and excellence, promoting a supportive and balanced work environment.
Company information
Curant Health is a leading healthcare company focused on long-term patient and caregiver relationships, utilizing advanced technology to improve health outcomes.
Job location and travel
The position is based in Smyrna, GA, with responsibilities including on-call rotational support.
Unique job features
The role includes unique responsibilities such as supporting healthcare IT infrastructure, using power tools for equipment installation, and acting as a change agent within the company.
Company overview
Curant Health is a healthcare company specializing in personalized medication management and patient support services. They generate revenue by partnering with healthcare providers, payers, and pharmaceutical companies to improve patient outcomes through customized care plans and medication adherence programs. Founded in 2000, Curant Health has a history of leveraging technology and clinical expertise to enhance patient care, making them a significant player in the healthcare industry.
How to land this job
Position your resume to highlight your experience in IT support, especially your skills in troubleshooting, server maintenance, and Office 365 administration, as these are central to Curant Health's IT Support Specialist role.
Emphasize your ability to provide excellent customer service and meet SLAs, since strong support and communication skills are critical for internal employee assistance and vendor interaction.
Apply through multiple channels including Curant Health’s corporate careers page and LinkedIn to maximize your application visibility and ensure your resume reaches the right recruiters.
Connect on LinkedIn with current IT team members or hiring managers at Curant Health’s Smyrna location; use ice breakers like commenting on recent IT initiatives at Curant or asking about their experience with the company’s technology stack.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT support', 'server maintenance', 'Office 365', 'helpdesk', 'troubleshooting', and 'customer service SLA' to ensure it passes automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate applying across multiple platforms, tailor your resume for ATS, and identify LinkedIn connections to network with, saving you time and increasing your chances of landing the job.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.