ComputerCare

Project Coordinator

SAN JOSE, CAPosted 25 days ago

Job summary

  • Job post source

    This job is directly from ComputerCare

  • Job overview

    The Project Coordinator at ComputerCare manages project schedules, budgets, and communication to ensure projects are completed on time and meet stakeholder satisfaction.

  • Responsibilities and impact

    The role involves developing project plans, managing workflows, serving as the main contact for stakeholders, tracking project progress, generating reports, coordinating resources, resolving issues, and supporting team training and communication.

  • Compensation and benefits

    The compensation package includes medical, dental, vision insurance options, 401K employer matching, company-paid life insurance, HSA, FSA, employee assistance program, adoption assistance, commuter benefits, professional certification support via Coursera, and paid vacation and sick time.

  • Experience and skills

    Candidates should have 2+ years of project management and customer service experience, 1+ years coordinating teams and clients, success in fast-paced environments, and preferably a PMP certification.

  • Career development

    Opportunities include professional certification support through Coursera and continuous training to enhance skills and career growth.

  • Work environment and culture

    ComputerCare values diversity, inclusion, and equal opportunity, fostering a positive and supportive work environment aligned with core company values.

  • Company information

    ComputerCare is an equal opportunity employer committed to non-discrimination and offers comprehensive benefits and support for employee growth and well-being.

  • Unique job features

    The role includes unique responsibilities such as managing vendor performance, facilitating cross-team collaboration, and handling communication with manufacturers and customers.

Company overview

ComputerCare is a company that specializes in providing IT support and repair services for a range of electronic devices, including laptops, desktops, and mobile devices. They generate revenue by offering repair services, maintenance contracts, and warranty support for both individual consumers and businesses. Founded in 2004, ComputerCare has established itself as a reliable partner for tech companies and consumers alike, with a focus on quality service and customer satisfaction. They have partnerships with major tech brands, which enhances their credibility and service offerings.

How to land this job

  • Position your resume to highlight experience managing project schedules, budgets, and risks, emphasizing your ability to coordinate cross-functional teams and communicate effectively with stakeholders.

  • Focus on showcasing your skills in developing project plans, maintaining SOPs, tracking project progress, and generating detailed reports on key metrics such as turnaround times and resolution rates.

  • Apply through multiple channels including ComputerCare’s corporate careers page and LinkedIn to maximize your chances of being noticed for the Project Coordinator role.

  • Connect with current project coordinators or project managers at ComputerCare on LinkedIn; start conversations by commenting on recent company projects or asking about the team’s approach to managing project risks and timelines.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'project plan,' 'SOP,' 'risk analysis,' 'stakeholder communication,' and 'SLA compliance' to ensure it passes automated screenings.

  • Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify the best online job portals, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.

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