Job summary
Job post source
This job is directly from Qatar Airways
Job overview
The Cargo Operations Supervisor at Qatar Airways in Chicago oversees cargo operations to ensure safety, customer service quality, and revenue targets are met, playing a key role in operational efficiency and customer satisfaction.
Responsibilities and impact
The supervisor plans and supports staff, ensures safety compliance, manages customer requests, coordinates with ground handling agents and customs, oversees flight planning for cargo capacity optimization, prepares reports, and supports sales and import clearance processes.
Experience and skills
Candidates need a high school diploma with 4 years of air freight experience or a bachelor's degree with 3 years experience, knowledge of cargo procedures, IATA dangerous goods certification, leadership and decision-making skills, ramp handling, load control, and IT proficiency; must be authorized to work in the US without visa sponsorship.
Career development
The role offers opportunities to grow skills and experience by working on significant challenges within an international community, fostering professional growth.
Work environment and culture
Qatar Airways promotes a culture of ambition, limitless potential, and international community, encouraging employees to achieve challenging goals together.
Company information
Qatar Airways is a global airline expanding its cargo operations, emphasizing safety, customer service, and operational excellence.
Team overview
The role is based in the Cargo Operations Team at the Chicago ORD office, working closely with ground handling agents, sales, and head office departments.
Job location and travel
The position is located in Chicago, Illinois at the Qatar Airways Cargo ORD office with no mention of remote work or travel requirements.
Unique job features
The job involves unique responsibilities such as flight planning for cargo capacity maximization, coordination with multiple stakeholders, and handling complex cargo operations in a major international airline.
Company overview
Qatar Airways is a leading global airline headquartered in Doha, Qatar, known for its exceptional service and extensive international network. The airline operates flights to over 160 destinations worldwide, making money primarily through passenger travel, cargo services, and partnerships with other airlines. Established in 1993, Qatar Airways has rapidly expanded and earned numerous awards, including Skytrax's "World's Best Airline" multiple times. The company is also a member of the oneworld alliance, enhancing its connectivity and service offerings.
How to land this job
Position your resume to highlight your leadership and supervisory experience in cargo operations, emphasizing your ability to enforce safety standards and optimize flight capacity utilization at Qatar Airways.
Focus on showcasing your skills in customer service, problem resolution, and coordination with ground handling agents and customs authorities to reflect the collaborative nature of the Cargo Operations Supervisor role.
Apply through multiple platforms including Qatar Airways' official corporate career site, LinkedIn, and reputable aviation job boards to maximize your chances of being noticed for this position.
Connect with current employees in Qatar Airways' Cargo Operations or related departments on LinkedIn, using ice breakers like commenting on recent cargo innovations by Qatar Airways or asking about the team culture and operational challenges in Chicago.
Optimize your resume for ATS by including keywords such as 'cargo operations,' 'safety compliance,' 'load control,' 'customer service,' 'ramp handling,' and 'IATA dangerous goods' to align with the job description's terminology.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with ATS-friendly keywords, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and skill enhancement.
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