Job summary
Job post source
This job is directly from BarkleyOKRP
Job overview
The Director, Client Experience at BarkleyOKRP leads a team to deliver Whole Brand ideas that drive business growth and fosters trusted client relationships, playing a key role in strategic client management and team leadership.
Responsibilities and impact
The Director manages client needs independently, leads the Client Experience team to drive client business, delivers strategic documents, builds client engagements, anticipates creative needs, champions cross-agency collaboration, manages financials and resourcing, and fosters an inclusive team culture.
Experience and skills
Requires 8+ years of experience, preferably with media/digital clients, with skills in strategic business and growth marketing plans, creative delivery and sales, talent mentoring, contract operationalization, scoping, staffing, budgeting, forecasting, and revenue reporting.
Career development
The role involves mentoring and promoting talent, with a focus on developing direct reports through clear growth plans and ongoing performance communication, supporting career advancement within the agency.
Work environment and culture
BarkleyOKRP values a diverse and inclusive environment where team members can bring their best selves, supported by formal DEI programs and a culture that encourages creative, original thinking and a positive, purposeful team atmosphere.
Company information
BarkleyOKRP is a world-class idea company committed to diversity, equity, inclusion, and belonging, with initiatives like The Brand Lab and Creative Accelerator to foster innovation and talent development.
Team overview
The Director leads the Client Experience team, collaborating closely with Strategy, Creative, Engagement, Project Management, and Growth teams to deliver integrated brand solutions and client growth.
Unique job features
The role uniquely combines strategic client advisory, creative leadership, operational management, and a strong commitment to diversity and inclusion, emphasizing brave, impactful work and organic client growth.
Company overview
BarkleyOKRP is a full-service advertising agency known for its innovative and integrated approach to brand building. The company generates revenue by offering a range of services including creative development, media planning, digital marketing, and strategic consulting to a diverse portfolio of clients. BarkleyOKRP was formed through the merger of Barkley, a Kansas City-based agency with a strong history in consumer engagement, and OKRP, a Chicago-based firm recognized for its creative storytelling and strategic insights. This merger combines the strengths of both agencies to deliver comprehensive marketing solutions that drive client growth and brand loyalty.
How to land this job
Position your resume to showcase leadership in client experience, emphasizing your ability to manage diverse teams and deliver whole brand strategies that drive business growth at BarkleyOKRP.
Highlight your expertise in strategic client management, business forecasting, and developing growth marketing plans, along with your passion for fostering inclusive team cultures and mentoring talent.
Apply through multiple channels including BarkleyOKRP's corporate careers page, LinkedIn, and relevant job boards to maximize your application visibility.
Connect with current BarkleyOKRP Client Experience division members on LinkedIn; start conversations by complimenting recent agency campaigns or asking how they foster inclusive team environments, which aligns with BarkleyOKRP’s values.
Optimize your resume for ATS by integrating keywords from the job description such as 'client experience leadership,' 'whole brand strategy,' 'growth marketing,' 'team mentorship,' and 'financial forecasting' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and strategic networking.
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