Job summary
Job post source
This job is directly from MyEyeDr.
Job overview
The Patient Service/Front Desk Coordinator at MyEyeDr. provides essential personalized patient experiences by managing front desk operations during check-in and check-out, contributing to high-quality vision care.
Responsibilities and impact
The role involves managing patient check-in/out, verifying insurance plans, assisting with appointment confirmations, handling multiple phone lines, greeting patients, scheduling, supporting office staff, cross-training in other office roles, and collaborating with doctors and team members to ensure seamless patient experiences.
Compensation and benefits
The position offers bonuses and commissions (role-specific), comprehensive benefits including medical, dental, vision coverage, tax-free savings plans, life insurance, 401K with company match, PTO, and paid holidays from day one, along with associate discounts on products.
Experience and skills
Candidates should have experience in front desk or customer-facing roles with administrative duties, be organized, able to multitask under pressure, flexible, friendly, team-oriented, computer savvy, and possess excellent communication and problem-solving skills.
Career development
Opportunities include role-specific training programs to grow and develop the career within the company.
Work environment and culture
MyEyeDr. fosters a fun, inclusive, and collaborative work environment focused on patient care and associate well-being, emphasizing values-driven actions and community-oriented service.
Company information
MyEyeDr. is a high-growth premier healthcare company specializing in total vision care with a unique retail experience, welcoming all insurance types and offering stylish eyewear to meet diverse patient needs.
Team overview
The role reports to the Office General Manager and involves collaboration with doctors and office team members to provide excellent patient service.
Unique job features
The job offers cross-training opportunities in various office support roles and the chance to work in a fast-paced, patient-centric environment with a focus on personalized care.
Company overview
MyEyeDr. is a leading network of optometry practices providing comprehensive eye care services, including eye exams, vision testing, and a wide range of eyewear products. They generate revenue through patient consultations, sales of prescription glasses, contact lenses, and other optical accessories. Founded in 2001, MyEyeDr. has grown significantly through strategic acquisitions and partnerships, establishing a strong presence across the United States. Notably, their focus on personalized patient care and advanced technology has positioned them as a trusted name in the optometry industry.
How to land this job
Tailor your resume to highlight experience in front desk or customer-facing roles, emphasizing your ability to multitask, manage appointments, and provide excellent patient service, as these are key for the Patient Service/Front Desk Coordinator role at MyEyeDr.
Focus on showcasing your organizational skills, flexibility, and communication abilities, especially your capacity to handle multiple phone lines, greet patients warmly, and assist with administrative duties under pressure.
Apply through multiple platforms such as MyEyeDr.'s official corporate careers page and LinkedIn to maximize your chances of getting noticed for this role.
Connect with current employees in the patient services or front desk teams at MyEyeDr. on LinkedIn; a good ice breaker could be complimenting their commitment to patient care or asking about their experience with the training programs MyEyeDr. offers.
Optimize your resume for ATS by incorporating keywords from the job description like 'patient service,' 'appointment scheduling,' 'insurance verification,' 'multitasking,' and 'customer-facing roles' to ensure your resume passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with the right keywords, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and professional growth.
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