Vice President, Client Services
LOMBARD, ILPosted 20 days ago
Job summary
Job post source
This job is directly from Environmental Consulting & Technology, Inc. (ECT)
Job overview
The Vice President of Client Services at ECT is a senior leadership role focused on driving business growth and enhancing client outcomes by leading the client services organization and executing strategic growth initiatives.
Responsibilities and impact
The role involves setting growth targets, expanding market presence, developing business development strategies, coordinating with operations and technical teams, leading a client services team, implementing systems for efficiency, and collaborating with firm leadership to capitalize on opportunities.
Experience and skills
Requires 15+ years in professional services leadership, preferably in environmental or engineering consulting, with proven success in sales, account growth, team leadership, and effective communication; experience with Deltek Vantagepoint CRM and project management is a plus.
Work environment and culture
ECT is an employee-owned consulting firm committed to diversity, inclusion, and creating an inclusive work environment with equal opportunity employment policies.
Company information
Environmental Consulting & Technology, Inc. (ECT) is an employee-owned consulting firm focused on environmental and engineering services, guided by a long-range strategic plan for growth.
Team overview
The candidate will lead a Client Services Team initially comprising 10-12 Market Leaders, Account Directors, and Consulting Project Managers, with plans for future expansion.
Job location and travel
The position is regional to an ECT office location, with no specific city mentioned.
Unique job features
This is a newly created leadership role designed to build and scale a high-performance client services organization aligned with ECT's strategic growth vision.
Company overview
Environmental Consulting & Technology, Inc. (ECT) is a company that specializes in providing comprehensive environmental consulting services. They assist clients in navigating complex environmental regulations, conducting site assessments, and implementing sustainable practices. ECT generates revenue by offering tailored solutions in areas such as environmental compliance, natural resource management, and engineering services. Founded in 1988, the company has a long-standing history of delivering innovative and effective environmental solutions to a diverse range of industries. ECT is known for its commitment to sustainability and its expertise in addressing environmental challenges.
How to land this job
Position your resume to emphasize your leadership in client services and business development within professional services, highlighting your ability to drive strategic growth and market expansion consistent with ECT's long-term vision.
Highlight experience managing high-performing teams, especially in client services or consulting environments, and your success in implementing systems like CRM platforms to improve operational efficiency and data-driven decision-making.
Apply through multiple channels such as ECT's corporate website and LinkedIn to maximize your application visibility and ensure you are seen by different parts of the hiring team.
Connect on LinkedIn with current leaders or team members in ECT’s Client Services division; open conversations by mentioning your admiration for ECT’s recent strategic plan or asking about how the Client Services team is evolving in 2024.
Optimize your resume for ATS by incorporating key phrases from the job description such as 'strategic sales,' 'client retention,' 'market expansion,' 'CRM platforms,' and 'team leadership' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identifying all relevant application portals, and suggesting LinkedIn contacts to network with, freeing you to focus on preparing for interviews and strategic outreach.
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