Cengage Group

Quality Assurance Specialist, Technical Learning Content

MASSACHUSETTS, UNITED STATESPosted a month ago

Job summary

  • Job post source

    This job is directly from Cengage Group

  • Job overview

    The Quality Assurance Specialist, Technical Learning Content at Cengage Group ensures the accuracy and functionality of technical learning materials, impacting the quality of cybersecurity education.

  • Responsibilities and impact

    The role involves testing hands-on labs, validating practice exams, performing QA on lab environments, documenting issues, verifying industry standard mappings, managing content categorization, maintaining QA protocols, providing feedback, tracking quality metrics, and collaborating with experts.

  • Compensation and benefits

    The position offers a base salary range of $60,000 to $70,000 USD with a comprehensive Total Rewards package including benefits and incentives, varying by experience and location.

  • Experience and skills

    Candidates should have strong attention to detail, familiarity with technical learning environments, understanding of educational assessments, data entry skills, basic IT knowledge, and preferably experience with the NICE Cybersecurity Framework and QA methodologies.

  • Company information

    Cengage Group is a company focused on delivering high-quality technical training materials and educational content, emphasizing excellence in cybersecurity education.

  • Unique job features

    This role uniquely combines technical knowledge with educational content quality assurance, directly impacting the learning experience in cybersecurity training.

Company overview

Cengage Group is a global education and technology company that provides content, digital solutions, and services for the higher education, K-12, professional, library, and workforce training markets. They generate revenue through the sale of textbooks, digital learning platforms, and subscription-based educational resources. Founded in 2007, Cengage has a significant history of innovation in the educational publishing industry, including the launch of Cengage Unlimited, the first-of-its-kind subscription service for textbooks and course materials. This initiative underscores their commitment to affordability and accessibility in education.

How to land this job

  • Position your resume to highlight your meticulous attention to detail and systematic approach to quality assurance, especially in testing hands-on labs and validating practice exam content for technical accuracy and alignment with learning objectives.

  • Emphasize familiarity with cybersecurity concepts, the NICE Cybersecurity Framework, and experience with content taxonomy systems, bug tracking, and quality documentation to match the job's technical and educational standards.

  • Apply through multiple channels including Cengage Group's corporate careers site, LinkedIn, and other job boards where the position is listed to maximize your application visibility.

  • Connect with professionals working in Cengage Group’s technical learning or quality assurance divisions on LinkedIn; use ice breakers such as commenting on recent Cengage content releases or asking about their approach to maintaining educational integrity in technical materials.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'quality assurance,' 'technical learning content,' 'NICE framework,' 'bug tracking,' and 'content taxonomy' to ensure it passes automated screening.

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