Job summary
Job post source
This job is directly from MCMC Services, LLC
Job overview
The Client Coordinator role at MCMC Services, LLC involves managing client inquiries and supporting communication between clients, medical personnel, and internal teams to ensure timely and accurate service delivery.
Responsibilities and impact
The Client Coordinator handles client inquiries, updates databases, coordinates with QA, manages case files, directs calls, performs clerical tasks, resolves complaints, and ensures compliance with legal and safety regulations.
Compensation and benefits
The position offers competitive benefits including medical, vision, dental insurance, paid time off, 401k, and a fully remote work setup with a flexible 4-day workweek schedule.
Experience and skills
Candidates need a high school diploma or equivalent, at least one year of clerical experience or equivalent, proficiency with computers and software like Microsoft Word, Outlook, Excel, knowledge of HIPAA regulations, strong communication skills, and the ability to work independently and maintain confidentiality.
Work environment and culture
MCMC promotes a fast-paced team atmosphere with support for remote work, emphasizing flexibility, inclusivity, and equal opportunity employment.
Company information
MCMC Services, LLC conducts over 100,000 reviews annually for more than 400 clients including major health plans, PBMs, disability carriers, and government organizations.
Job location and travel
This is a 100% remote position with a 4-day workweek schedule including weekends and midweek days, operating on Eastern Standard Time hours.
Application process
Applicants are encouraged to apply immediately to join the team, with no specific application steps detailed.
Unique job features
The role offers unique flexibility with a 4-day workweek and remote work, immediate start, and involvement with a large-scale health services company.
Company overview
MCMC Services, LLC is a prominent provider of medical review services, specializing in offering comprehensive solutions for insurance carriers, third-party administrators, and employers. The company generates revenue by delivering independent medical evaluations, peer reviews, and utilization management services, ensuring that medical claims are processed efficiently and accurately. Founded in 1985, MCMC has established a strong reputation for its commitment to quality and integrity in the healthcare industry. The company leverages a network of experienced medical professionals to provide objective assessments, helping clients manage costs and improve outcomes.
How to land this job
Tailor your resume to highlight your customer service skills, problem-solving abilities, and experience with clerical duties such as filing, typing, and data entry, as these are key for the Client Coordinator role at MCMC Services, LLC.
Emphasize your familiarity with Microsoft Office programs, general computer proficiency, and knowledge of HIPAA regulations to align with the job requirements and demonstrate your readiness to handle sensitive client information.
Apply through multiple platforms including MCMC Services' official corporate website and LinkedIn to maximize your application visibility and increase your chances of landing the position.
Connect on LinkedIn with employees or hiring managers in the client services or administrative divisions of MCMC Services, LLC; ice breakers could include referencing the company’s remote work culture or asking about the 4 10’s schedule to show genuine interest.
Optimize your resume for ATS by including keywords from the job description such as 'customer service professional,' 'clerical experience,' 'HIPAA compliance,' 'Microsoft Word, Outlook, Excel,' and 'confidentiality' to pass initial screening algorithms.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying across multiple job boards, and identifying relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and other job search activities.
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