Job summary
Job post source
This job is directly from Grand Hyatt Nashville
Job overview
The Event Concierge at Grand Hyatt Nashville supports event operations by assisting Events Managers and ensuring smooth event execution with excellent customer service.
Responsibilities and impact
The role involves greeting clients, monitoring customer needs, managing client communications, supporting event setup and quality, coordinating with hotel teams, and handling logistics like tracking shipments and supplies.
Compensation and benefits
The position offers an hourly pay of $21 and requires successful completion of a background check; the company promotes equal employment opportunity and a respectful work environment.
Experience and skills
Candidates should have a bachelor's degree or equivalent experience, 2+ years in event coordination or hospitality, strong organizational and communication skills, ability to work under pressure, and proficiency in Microsoft Office and event management software.
Work environment and culture
The company values mutual respect, equal employment opportunity, and a discrimination-free work environment.
Company information
Grand Hyatt Nashville is part of HM Alpha Hotels & Resorts, which emphasizes equal opportunity and respectful workplace policies.
Team overview
The Event Concierge works closely with Catering Sales, Planning managers, Director of Events, and hotel partners to ensure event success.
Job location and travel
The job is located at Grand Hyatt Nashville, with no mention of remote work or travel requirements.
Unique job features
The role includes unique responsibilities such as managing multiple communication channels for event planners and proactive event space quality monitoring.
Company overview
Grand Hyatt Nashville is a luxury hotel located in the heart of downtown Nashville, Tennessee, and is part of the globally renowned Hyatt Hotels Corporation. It offers upscale accommodations, dining, and event spaces, catering to both leisure and business travelers. The hotel generates revenue through room bookings, premium dining experiences, spa services, and hosting corporate and social events. Opened in October 2020 as part of the expansive Nashville Yards development, it plays a pivotal role in the city's hospitality scene, emphasizing modern luxury and Southern charm. Its affiliation with the Hyatt brand ensures access to a global loyalty program and a reputation for high-quality service.
How to land this job
Tailor your resume to highlight your experience in event coordination, customer service, and your ability to multitask effectively, as these are key for the Event Concierge role at Grand Hyatt Nashville.
Emphasize your skills in communication, problem-solving, and familiarity with event management software and Microsoft Office Suite to align with the job's technical and interpersonal requirements.
Apply through multiple platforms including the Grand Hyatt Nashville corporate careers page, LinkedIn, and relevant hospitality job boards to maximize your application visibility.
Connect with current employees in the Events or Hospitality division at Grand Hyatt Nashville on LinkedIn; use ice breakers like commenting on recent events hosted by the hotel or asking about their experience working with the Events team.
Optimize your resume for ATS by incorporating keywords such as 'event coordination,' 'customer service,' 'multitasking,' 'event management software,' and 'client communication' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume for ATS, and identify LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.
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