Place Showroom

Wholesale Customer Service Representative

LOS ANGELES, CAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Place Showroom

  • Job overview

    The Wholesale Customer Service Representative at Place Showroom acts as the key liaison between brands and the company, ensuring smooth order processing and operational efficiency in the wholesale women's apparel sector.

  • Responsibilities and impact

    The role involves managing daily operational needs for brands, facilitating communication between brands and internal teams, maintaining order accuracy in systems, supporting finance and merchandising departments, and providing ongoing brand support and training.

  • Compensation and benefits

    The position offers an hourly wage of $24-27 based on experience; no additional benefits are specified in the description.

  • Experience and skills

    Candidates should have a high school diploma or equivalent, strong customer service and project management skills, proficiency in Excel including LOOKUPs and pivot tables, excellent communication, time management, problem-solving abilities, and the capacity to work independently and maintain confidentiality.

  • Company information

    Place Showroom is a wholesale contemporary women's apparel showroom focused on brand and operational excellence.

  • Unique job features

    The job requires occasional travel to tradeshows and emphasizes cross-functional collaboration and system/process efficiency.

Company overview

Place Showroom is a leading fashion showroom that specializes in representing contemporary and emerging designers. They make money by showcasing designers' collections to buyers from top retailers, facilitating orders, and earning commissions on sales. Founded in 2004, Place Showroom has established itself as a key player in the fashion industry, known for its curated selection and strong relationships with both designers and retailers. The company operates multiple showrooms in major fashion hubs, providing a platform for designers to gain visibility and expand their market reach.

How to land this job

  • Position your resume to highlight your experience in customer service and your ability to act as a liaison between brands and internal teams, emphasizing your communication and coordination skills.

  • Focus on showcasing your proficiency with systems, especially order management and Excel skills such as LOOKUPs and pivot tables, as well as your detail orientation and problem-solving abilities.

  • Apply through multiple platforms including Place Showroom’s corporate careers page, LinkedIn, and other job boards to maximize your application visibility.

  • Connect with current employees in the customer service or operations divisions at Place Showroom on LinkedIn; use ice breakers like commenting on recent showroom events, asking about the team culture, or inquiring about challenges in managing brand relationships.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'order submission,' 'customer service,' 'cross functional collaboration,' 'Excel proficiency,' and 'project management' to ensure it passes automated screenings.

  • Leverage Jennie Johnson’s Power Apply feature to automate submitting tailored applications across multiple platforms, identify relevant LinkedIn contacts for networking, and optimize your resume for ATS, allowing you to focus more on interview preparation and networking.

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