Job summary
Job post source
This job is directly from thyssenkrupp
Job overview
The Customer Quality Engineer at thyssenkrupp is responsible for supporting production and driving quality activities to enhance customer satisfaction and ensure compliance with quality standards.
Responsibilities and impact
Daily responsibilities include interacting with customers to drive improvements, leading quality activities for new program launches, managing customer complaints, conducting audits, and providing training on quality methodologies.
Compensation and benefits
Benefits include medical, dental, optical, a 401(k) with a 5% company match, company-paid short-term disability after 6 months, paid personal time off, and an annual company bonus.
Experience and skills
Candidates should have a Bachelor's degree in Engineering, proven experience in customer interface roles, familiarity with ISO 9001 or IATF16949 standards, and knowledge of problem-solving methodologies and manufacturing processes.
Career development
Opportunities for professional growth include involvement in continuous improvement projects and the potential to develop work processes that enhance team outcomes.
Work environment and culture
Thyssenkrupp emphasizes innovation, customer commitment, and community engagement, fostering a culture of accountability and ethical behavior.
Company information
Thyssenkrupp is a global industrial and technology company with around 100,000 employees, generating 38 billion in sales across 48 countries in fiscal 2022/2023, focusing on sustainable solutions for future challenges.
Company overview
Thyssenkrupp is a diversified industrial group based in Germany, known for its engineering expertise in various sectors including automotive, construction, and energy. The company generates revenue through its five business areas: Components Technology, Elevator Technology, Industrial Solutions, Materials Services, and Steel Europe. Founded in 1999 through the merger of Thyssen AG and Krupp, it has a rich history of innovation and industrial development. Key historical milestones include its significant contributions to the steel industry and recent strategic shifts towards sustainable technologies and digital transformation.
How to land this job
Tailor your resume to emphasize your experience with ISO 9001 and IATF16949 standards, as well as your familiarity with quality tools such as SPC, APQP, and FMEA, which are crucial for the Customer Quality Engineer role at thyssenkrupp.
Highlight your problem-solving skills and experience in customer interface roles, showcasing your ability to lead root cause analysis and implement corrective actions effectively.
Apply through multiple platforms including thyssenkrupp's corporate website and LinkedIn to maximize your chances of being noticed for this position.
Connect with professionals in the quality engineering division at thyssenkrupp on LinkedIn, and consider ice breakers like discussing recent quality improvement initiatives or expressing your admiration for their commitment to customer satisfaction.
Optimize your resume for ATS systems by integrating specific keywords from the job description, such as 'customer complaints,' 'quality investigations,' and 'continuous improvement,' to enhance your chances of passing initial screenings.
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